Role overview

Qualifications

Proficient in Microsoft Office Suite
Excellent verbal and written communication skills
Proven ability to follow directions and established policies to perform essential job functions
Demonstrated analytical abilities

Responsibilities

Make outbound client calls and follow-up emails, and address general inquiries
Update and maintain the customer contact database, including service logs and customer profiles
Create and update customer service tickets and related documentation
Greet and assist visitors, vendors, customers, and applicants; direct them to appropriate offices and conference rooms

Key facts

Remote from: Canada, California (USA), Texas (USA), United States
Full time
Data Entry Clerk
English

Hard skills

Data Entry Customer Relationship Management Digital File Management Email Management Legal Document Management Database Management Mailing List Help Desk Support Issue Tracking Inventory Control Call Center Experience Online Communication

Other skills

Customer Service
Microsoft Excel
Internet Research
Word Processing
Microsoft Office
Non-Verbal Communication
Analytical Skills
Multitasking
Teamwork
Organizational Skills
Following Directions
Detail Oriented
Prioritization
Problem Solving

About the company

WORKOO.NET

Staffing & Recruiting

WORKOO.NET: HR OTHERWISE ... Workoo is a human resources exhibition platform, a saas designed for the easy enhancement of skills of all kinds. Only the essenciel is displayed, it is not a social network. People pay $1 a year to be professionally exposed worldwide. THE PROBLEM THAT GENERATES THE IDEA: AN INCOMPLETE PROCESS... Information is the only weapon of economic wars of this time, and more importantly the enhancement of information. Workoo is now the leader of a sector Bitterly behind the technological advance of the world, which of course is expensive for humanity. Very often hired under an instant need, the staff is recruited on the basis of somes few elements, while it is still sorely lacking informations about their real abilities. Too late often when we get there, we do with and we adapt. But it's not at the post to adapt to the incompetences of the person, it's up to the person to be adaptable to the job. Thus, the profiles genuinely correspondents are referred to sectors that are inappropriate to their skills and abilities by, and the vicious circle begins again. AN EFFICIENT SOLUTION: HR OTHERWISE ... For humanity we have totally redesigned the model of direct recruitment, since the best way to predict future is to create it. We started on the basis of real information necessary for the development of a skill, what does it matter at what level it is? We have a set, which effectively responds to all fields of view that leads to a recruitment of profiles corresponding for the success of all.

Company details

Company typeSME

IndustryStaffing & Recruiting

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

This position gives permanent help to our consumers. The applicant is going to carry out data entry and also clerical work requiring the app of several work strategies as well as procedures, as well as acquaintance with plan features, services, plans, and also practices. The candidate will act as the very first factor of call by phone or even in person, to aid consumers that demand a range of help courses as well as services.

Responsibilities:

· Location outbound client calls, follow-up e-mails to clients, and address general inquires

· Update and also preserve consumer call database featuring updating and also following up on customer service logs and all consumer profile pages.

· Management assistance; profile page creation/updating

· Submitting, Information access, and also Document production

· Produce and upgrade customer service issue tickets

· Aid in the planning of all correspondence associated with the client assistance method and handle unique management jobs, in addition to spillover work coming from teams including word-processing, information item, as well as Net analysis tasks.

· Take care of the business's lobby location: Greet as well as administer all site visitors, vendors, customers, task applicants, as well as clients. Direct as well as seat all guests to their selected offices as well as conference room and sharp employees of their arrival/appointment.

· General office tasks feature however are actually not limited to submitting, information access, spreadsheet/report servicing, mailings, and also job job.

· Behind inspecting inventory products.

Needs:

Job Remotely

· MS Workplace Collection efficient

· Outstanding oral and also written interaction skill-sets.

· Confirmed capability to comply with directions and also establishments tips to conduct essential job features

Shown analytic potentials

· Enthusiastic as well as concentrated along with the capabilities to multi-task as well as focus on requests

· High attention to detail and also sturdy company abilities are actually required.

· Problem-solving abilities; spirited, focused, and also capable to multitask.

· Possess the ability to team up with minimum oversight as well as settle inner concerns.

Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.