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Customer Service Support - USA

Role overview

Qualifications

  • Excellent spoken communication skills
  • Strong customer service and client relationship skills
  • Positive attitude with great energy
  • Lawfully authorized to work in the USA/Canada/United Kingdom

Responsibilities

  • Handle inbound and outbound calls to members and associations seeking benefits
  • Schedule sessions/appointments and conduct discussions with association members about benefits
  • Perform basic computer tasks and complete required documentation
  • Ensure quality assurance and assist with administrative processes and progression

Key facts

Other skills

  • Customer Service
  • Scheduling
  • Record Keeping
  • Quality Assurance
  • Computer Literacy
  • Leadership Development
  • Non-Verbal Communication
  • Teamwork
  • Lateral Communication
  • Energetic
  • Social Skills

About the company

WORKOO.NET logo

WORKOO.NET

Human Resources, Staffing & Recruiting

WORKOO.NET: HR OTHERWISE ... Workoo is a human resources exhibition platform, a saas designed for the easy enhancement of skills of all kinds. Only the essenciel is displayed, it is not a social network. People pay $1 a year to be professionally exposed worldwide. THE PROBLEM THAT GENERATES THE IDEA: AN INCOMPLETE PROCESS... Information is the only weapon of economic wars of this time, and more importantly the enhancement of information. Workoo is now the leader of a sector Bitterly behind the technological advance of the world, which of course is expensive for humanity. Very often hired under an instant need, the staff is recruited on the basis of somes few elements, while it is still sorely lacking informations about their real abilities. Too late often when we get there, we do with and we adapt. But it's not at the post to adapt to the incompetences of the person, it's up to the person to be adaptable to the job. Thus, the profiles genuinely correspondents are referred to sectors that are inappropriate to their skills and abilities by, and the vicious circle begins again. AN EFFICIENT SOLUTION: HR OTHERWISE ... For humanity we have totally redesigned the model of direct recruitment, since the best way to predict future is to create it. We started on the basis of real information necessary for the development of a skill, what does it matter at what level it is? We have a set, which effectively responds to all fields of view that leads to a recruitment of profiles corresponding for the success of all.

Company details

Company typeSME
IndustryHuman Resources, Staffing & Recruiting
Company size51 - 200

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Job description

Our company are actually the only 100% alliance label extra benefits company worldwide. With a client bottom that consists of over 40,000 associations as well as organizations internationally, our experts've specialized in giving both extra and also long-lasting advantages to unwearied family members for over 60 years.

Daily tasks include Inbound and also outbound calls, establishing sessions, doing discussions to members of associations that seek our benefits, fundamental computer system understanding, finishing the needed documentation, quality assurance, and management progression.

Credentials:

Excellent spoken interaction skills

Have superb client relationship and also communication skill-sets

Upbeat & favorable attitude along with fantastic electricity

Interacts efficiently with folks and groups

Maintains good consumer relations

Customer Service and/or Client Sales experience chosen

Interacts effectively with all levels of administration and workers

Team player

Lawfully authorized to function in the USA/Canada/United Kingdom

Perks:

Full Benefits

One hundred% remote job

Flexible job routine along with alternative to function coming from home

Weekly income and also performance-based regular monthly bonuses

Possibility to get a free of cost vacation for you as well as an attendee to the Bahamas, Cancun, Sin City, as well as other impressive places for a yearly business convention

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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