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SAP CRM Functional

PradeepIT Consulting Services Pvt Ltd

Role overview

Qualifications

  • 5+ years of hands-on SAP CRM core configuration and project delivery, including at least one full SAP CRM implementation in the Utilities sector.
  • Experience with SAP CRM to ISU middleware configuration (BDOCS) and strong knowledge of business transaction configuration (e.g., IR).
  • Knowledge of CRM technical master data structures (Business Partner and utilities-specific master data) and understanding of SAP Web UI and UI Component Workbench.
  • Experience with Utilities processes (Move in/Move out, Payment Scheme, Contract Management, Complaints/Campaigns Management) and familiarity with ERMS, SAP Gateway; Fiori a plus; strong communication and collaboration skills; ability to perform impact assessments and write lower-level design specifications.

Responsibilities

  • Lead and deliver SAP CRM configurations for Utilities projects, including end-to-end implementation.
  • Configure CRM to ISU middleware (BDOCS), manage business transactions, CRM master data, and UI components (Web UI, UI Component Workbench).
  • Collaborate across SAP functional and technical work streams; participate in requirements gathering, business process analysis, impact assessments, and development of lower-level design specifications.
  • Apply expertise to Utilities processes (Move in/Move out, Payment Scheme, Contract Management, Complaints/Campaigns Management) and engage stakeholders to ensure solution alignment.

About the company

PradeepIT Consulting Services Pvt Ltd logo

PradeepIT Consulting Services Pvt Ltd

IT Services & IT Consulting

Join PradeepIT: Innovating Information Technology and Solutions We pride ourselves on delivering exceptional results in the digital era of Information and Technology. With a track record of successful projects across offshore, nearshore, and onshore locations, we've built a clientele spanning 3 continents and 100+ companies. Our 380+ successful projects reflect our commitment to excellence. At PradeepIT, we prioritize the satisfaction of our resources, followed closely by meeting the needs of our clients and partner companies. Our service offerings include Outsourcing, Managed Services, Recruitment Process Outsourcing, Customer Relationship Management, Web Designing & Development, Content Development, and E-commerce Management. We specialize in SAP S/4 HANA, SAP Customer Data Cloud (Gigya), SAP CPQ (Calliduscloud), SAP Customer Experience, Mobility, Android, iOS & Hybrid development for native application developments. Our core value of "Join As Employee With Us And Grow Up As Entrepreneur" drives our mission. We proudly introduce our venture companies: 1. HG Infotech Pvt Ltd 2. Beli Brother Consulting Pvt Ltd 3. Involvemind 4. Stackglobe 5. Prastuti Consulting 6. Khahara Consulting 7. Thinkhigh And many more to come in the near future. We invite you to be part of our clients' success stories by adopting the latest technology and continually improving processes. If you'd like to learn more about us or have specific questions, visit www.pradeepit.com, call us at 08047363377, or email info@in.pradeepit.com. Let's work together on your next project!

Company details

IndustryIT Services & IT Consulting
Company size51 - 200

Links

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Job description

Req ID : 3-CRM

1X SAP CRM Functional

Job Description:

  • 5+ years of hands on SAP CRM core configuration and project delivery experience with at least one SAP CRM project full implementation in the Utilities sector.
  • Must have experience and strong awareness of SAP CRM to ISU middleware configuration. (BDOCS)
  • Strong Knowledge of Business transaction configuration for example IR
  • Knowledge of technical master data structure in CRM (business partner as well as utilities specific technical master data)
  • Comprehensive understanding of the SAP WEB UI and UI component workbench.
  • Must have knowledge of the following business processes with experience in the utilities arena
    • Move in/Move out
    • Payment Scheme
    • Contract management
    • Complaints
    • Campaigns Management
  • Experience with ERMS, SAP Gateway & Fiori would be a plus
  • Strong communication skills required: written, verbal, strong interpersonal skills and able to participate actively in project requirement discussions and business process analysis.
  • Experience in performing impact assessments in the CRM area and writing lower level design specifications.
  • Ability to work collaboratively across the different SAP work streams (functional and technical teams) and with the different stakeholders.

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Marcus Rivera

Chief Revenue Officer

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