In-depth knowledge of CRM business processes in Sales, Service and Marketing (SAP C4C/C4HANA).
8+ years of SAP C4HANA implementation/roll-out experience.
2-3 years of domain experience in Sales & Marketing or after-sales (post-MBA) preferred.
Experience with requirements gathering workshops, solution design, scoping and fine-tuning SAP C4HANA/C4C solutions.
Requirements:
Conduct requirements gathering workshops and design SAP C4C/C4HANA solutions aligned with CRM processes (Sales, Service, Marketing).
Scope, fine-tune the SAP C4HANA solution and tailor reports to customer requirements; configure org structure, material and customer data.
Set up integrations with various SAP/Hybris and non-SAP systems; manage data migration and interfaces.
Lead or participate in SAP C4HANA implementation projects, adhering to methodology and deployment options; communicate with stakeholders and ensure quality delivery.
Job description
Job Description:
Functional SAP C4HANA skills (Preferred):
In depth knowledge of CRM business processes in Sales service and Marketing
Experience in conducting requirements gathering workshops and solution design
Experience on scoping and Fine-tuning the SAP C4HANA solution
Experience in Key user tools and screen adaptations
Experience in creation of Org structure, Material and customer data
Exposure to Integration set up with various SAP/Hybris and non-SAP systems
Experience in customizing and tailoring the reports as per customer requirements
Exposure to SAP C4HANA implementation methodology and deployment options
General Expectations:
Good explore to SAP project life cycle.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
More than 8 years of SAP C4HANA implementation/Roll out project
2 -3 years of domain experience in Sales and marketing or after sales post MBA is preferred
