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Customer Service Representative Czech Speaker (Remote, Greece)

Role overview

Qualifications

  • Native or fluent Czech
  • Good English skills for internal communication
  • Strong communication and interpersonal skills
  • Customer-focused, patient, and solution-oriented

Responsibilities

  • Provide high-quality customer support in Czech via phone, email, and chat
  • Handle inquiries related to products, services, accounts, and troubleshooting
  • Resolve customer issues efficiently and professionally while maintaining a positive attitude
  • Record interactions and maintain accurate documentation

Key facts

Other skills

  • Troubleshooting (Problem Solving)
  • Computer Literacy
  • Customer Service
  • Communication
  • Teamwork
  • Patience
  • Empathy
  • Social Skills
  • Problem Solving

About the company

Nordic Recruiters AB logo

Nordic Recruiters AB

Company details

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Job description

Are you a Czech-speaking professional passionate about helping people and delivering exceptional service? Do you want to develop your career while enjoying the lifestyle, culture, and sunshine of Greece? This role offers a unique opportunity to grow professionally in an international environment while living in a beautiful Mediterranean country.

About the Role
As a Customer Service Representative, you will be the first point of contact for Czech-speaking customers, providing guidance, resolving issues, and ensuring a smooth and positive customer experience. Your contribution will directly impact customer satisfaction and help strengthen the companys reputation for excellence.

Key Responsibilities

  • Provide high-quality customer support in Czech via phone, email, and chat.
  • Handle inquiries related to products, services, accounts, and troubleshooting.
  • Resolve customer issues efficiently and professionally while maintaining a positive attitude.
  • Record interactions and maintain accurate documentation.
  • Collaborate with internal teams to ensure effective solutions and service delivery.
  • Stay updated on products and services to provide accurate information to customers.

Requirements

  • Native or fluent Czech.
  • Good English skills for internal communication.
  • Strong communication and interpersonal skills.
  • Customer-focused, patient, and solution-oriented.
  • Previous customer service experience is an advantage but not required; full training is provided.
  • Comfortable using computers and digital tools.

Whats Offered

  • Competitive salary with performance incentives.
  • Full onboarding and continuous professional development.
  • Clear career growth opportunities within the company.
  • Relocation support for candidates moving to Greece.
  • Work in a supportive, multicultural, and collaborative environment.

Why Greece?
Greece offers an exceptional quality of life with its sunny climate, stunning landscapes, rich history, and vibrant culture. Whether exploring iconic historical sites, relaxing on beautiful beaches, or enjoying the lively cities and cuisine, Greece provides a lifestyle that blends work and leisure seamlessly.

If you're ready to deliver outstanding customer service and embrace the Greek lifestyle, this role is an excellent opportunity to grow your career while experiencing one of Europes most beautiful destinations.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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