Logo for WFH.io

Remote Customer Service Representative

Key Facts

Remote From: 
Part time
English

Other Skills

  • •
    Active Listening
  • •
    Customer Service
  • •
    Record Keeping
  • •
    Communication
  • •
    Adaptability
  • •
    Multitasking
  • •
    Time Management
  • •
    Proactivity
  • •
    Prioritization
  • •
    Social Skills
  • •
    Presentations

Roles & Responsibilities

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills

Requirements:

  • Manage incoming calls
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Job description

Looking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service..

Full-Time hours
Customer Service
Data Entry
Position Available now
Paid Training

Responsibilities

  • Manage incoming calls
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Customer Service Representative (B2B) Related jobs

Other jobs at WFH.io

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

✨

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.