Infrastructure high-level design and requirements analysis capabilities.
Root cause high-level analysis.
Cloud concepts (Public/Private), High Availability, Load Balancing, Virtualization, Monitoring, Software lifecycle, Change management, Vulnerability/patching/hardening; experience with diverse environments (DR/Prod/Pre-Prod/Cert/Dev).
ITIL and PMP certifications with strong English and Spanish communication; emphasis on documentation and leadership.
Requirements:
Identify disparities between environments.
Coordinate the implementation of the changes with the server and applications owners.
Working knowledge of Drift Detection, File Integrity Monitoring.
Working knowledge of Dynatrace.
Job description
IT PM for Monitoring Tools Integration
Duration: 6+ Months
Location: Fully Remote
Description: the main project is migration of Jobs from the legacy Client Cron tool to the Santander Control M too. These jobs perform important business functions so an effective project manager with relatable knowledge of the technology, lots of project management experience, effective communication skills in English and Spanish and leadership abilities is what we're looking for.
Technical Qualifications:
- Infrastructure high level design/requirements analysis capabilities
- Root cause high level analysis
- Understanding of the following concepts:
Cloud, Private and Public
High Availability HA
Load balancing
Virtualization
Monitoring
Software lifecycle
Change management
Vulnerability/patching/hardening
Environments (Disaster Recovery / Production / Pre-Production /Certification /Development)
Non-Technical:
Structure, organized and highly focus on documentation, reporting, evidence collections for proper project deliverables management (auditable deliverables)
Team minded
Communication Skills
Proficient in English written and verbal communication skills
Proficient in Spanish and English
ITIL certification
PMP certification
Responsibilities
Working knowledge of Drift Detection, File Integrity Monitoring
Working knowledge of Dynatrace
Working knowledge of ServiceNow
Identify disparities between environments
Coordinate the implementation of the changes with the server and applications owners
Working knowledge of monitoring tool integrations
Skills
Management of multiple concurrent priorities
Effective communications skills
Risk management to properly identify risks on time, workaround, and risk mitigation actions proactively
Project plan preparation from high level to technical details level, plan and estimate milestones/activities (effort/duration) and identify role/skills set per activity
Infrastructure projects management experience (DR, obsolescence, hardening, Security, monitoring)
Software projects management experience is a plus (to understand SLDC and products lifecycle)
Exceptional ability to communicate technical decisions/issues to different stakeholders
Strong organization skills (document, log and track actions, issues...)
Technical background is a plus (system engineer, IT operations, ...)
Experience working in a company based on ITIL environment (Change management, incident management, service management...)
