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Solutions Partner Program Manager

Roles & Responsibilities

  • 5+ years of experience in program operations, enablement, education, partner programs, solutions engineering, or GTM-facing roles
  • Proven ability to own complex programs with guidelines, measurement, and operational rigor; strong cross-functional execution with Ops, Marketing, Brand, and Product teams
  • Experience designing scalable systems, rubrics, and workflows that maintain quality while growing
  • Excellent written communication, high attention to detail, and a customer-centric approach focused on long-term program health

Requirements:

  • Own the end-to-end Solutions Partner Program across Artisans and Studios: guidelines, tiering, benefits, and partner expectations; run application, screening, and approval workflows
  • Define and monitor program performance and accreditation: dashboards, health signals, renewal cycles, and compliance across accreditation, activity, and quality standards
  • Manage partner experience and enablement: administer core benefits, partner-facing communications, and enablement programs with Product, Education, Partnerships, and Marketing; support partner events and announcements
  • Collaborate cross-functionally to design scalable partner program infrastructure while upholding a high bar for partner quality across the ecosystem

Job description

About Clay

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Waste Management, Figma, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we crossed $100M in revenue and raised a $100M Series C at a $3.1B valuation, backed by world-class investors including Sequoia, CapitalG, and First Round. We also completed our first first employee tender offer and launched a community equity round, for our customers, agency partners, and club members.

Some things to know about us:

  • Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.

  • Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

  • All employees can work for free with world-class coaches who specialize in creativity, management, and more.

  • Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.

  • Read about us in the NYT, Forbes, First Round Review, and more.


Hear from our employees directly on our Glassdoor page!

Solutions Partner Program Manager @ Clay

Clay’s Solutions Partner ecosystem is a core growth lever for the company. As the ecosystem scales, the program must remain clear, credible, measurable, and consistent. We’re hiring a Solutions Partner Program Manager to own the structure, systems, and execution of the Solutions Partner Program across Artisans and Studios.

This role is responsible for the end-to-end program that defines partner quality and partner experience, including application and intake, tiering and compliance, accreditation, performance tracking, benefits administration, and partner-facing communications. You will ensure the program runs cleanly, partners understand expectations, and internal teams can rely on the program as a source of signal and leverage.

The role sits between Partnerships, GTM Ops, Marketing, Brand, and Product Enablement, with a clear mandate to design and operate a scalable partner program infrastructure while maintaining a high bar for partner quality.

About the Solutions Partner Program

Clay’s Solutions Partner Program is structured into two segments. You'll own the systems and standards that govern both segments.

  • Artisans: Individual experts and boutique firms specializing in Clay specific builds, data workflows, and outbound execution

  • Studios: Established RevOps and demand gen consultancies delivering end-to-end GTM transformations, pairing Clay with broader operational and organizational strategy

What you’ll do

Program operations

  • Own the end-to-end Solutions Partner Program: guidelines, tier definitions, benefits, and partner expectations

  • Run application, screening, and approval workflows

  • Manage tiering logic and benefit eligibility with GTM Ops

  • Monitor partner compliance across accreditation, activity, and quality standards

Performance and accreditation

  • Define and operate partner dashboards and reporting

  • Track program health signals (engagement, accreditation, feedback, tier distribution)

  • Own the accreditation framework: criteria, rubrics, and renewal cycles

  • Operate feedback collection, scorecards, and escalation workflows

Partner experience

  • Manage core benefits (Partner Growth Fund, awards, milestone recognition)

  • Partner with Marketing and Brand on partner-facing messaging

  • Lead enablement programming with Product, Education, and Partnerships

  • Support partner events and announcements

What you’ll bring

  • 5+ years of experience in program operations, enablement, education, partner programs, solutions engineering, or GTM-facing roles

  • Experience owning complex programs where guidelines, measurement, and operational rigor matter

  • Strong cross-functional execution skills, particularly with Ops, Marketing, Brand, and Product teams

  • Comfort designing systems, rubrics, and workflows that scale without losing quality

  • Sound judgment on partner-facing decisions and escalations, with a bias toward customer centricity and long-term program health

  • High attention to detail, strong written communication, and an ability to turn ambiguity into a clear operating structure

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