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Water Quality Reactive Scientist

Key Facts

Remote From: 
Full time
40 - 40K yearly
English

Other Skills

  • Technical Acumen
  • Training And Development
  • Customer Service
  • Time Management
  • Communication
  • Problem Solving

Roles & Responsibilities

  • Degree-level education in a relevant scientific subject
  • Excellent communication skills with experience dealing directly with domestic customers
  • Strong IT and problem-solving skills, with the ability to deliver coaching/training and manage time effectively
  • Willingness to travel to multiple site locations across the Anglian Water region and flexible working (including home/office options)

Requirements:

  • Deliver an effective and efficient service to customers, external stakeholders and internal teams; liaise with internal and external customers, UK Health Security Agency teams and Environmental Health Officers, both reactively and proactively
  • Provide scientific responses to operational water quality issues; identify root causes and advise on actions to minimise impact on public health
  • Lead liaison with Health Protection teams, Environmental Health Officers and neighbouring water companies during investigations
  • Deliver and develop customer communications regarding drinking water quality for educational purposes or during water quality events; assist in delivering scientific training to internal teams

Job description

Salary – £40,000 per annum, depending on skills & experience   

Permanent, Full time 

Location – Working across the Anglian Water Region (Offices based in Hartlepool, Milton Keynes, Bedford, Peterborough, Lincoln, Grantham, Ipswich, Norwich, Newmarket or Huntingdon)  

37 Hours a week 

Do you want a role that directly benefits our customers? 

What will you be doing?  

An opportunity has arisen to join our Water Quality Team as a Water Quality Reactive ScientistThis is a great opportunity for someone who is looking to progress their career within Water Quality or develop their skills in dealing with customers and our stakeholders.    

Reporting to one of our Water Quality Managers, you’ll be responsible for the delivery of an effective and efficient service to customers, external stakeholders and internal teams. This will involve liaising with internal and external customers, UK Health Security Agency teams and Environmental Health Officers, both reactively and proactively.  

As a recognised Water Quality expert within the business, you’ll be required to help provide an effective scientific response to any operational water quality issues.  This will include working to identify the root cause of the issue and advising on the actions required to minimise any impacts on public health. As part of any investigations, you’ll be expected to lead on all aspects of liaison with Health Protection teams, Environmental Health Officers and neighbouring water companies. You’ll also be responsible for the delivery and development of customer communications regarding drinking water quality, for educational purposes or during water quality events. As a member of the Water Quality Team you will also assist in the delivery of scientific training to other internal teams. 

What do you need? 

You’ll ideally be educated to degree level in a relevant scientific subject and have an interest in developing your career within the water industry. 

Excellent communication skills, coupled with experience of dealing directly with domestic customers are a key to the success of this role, as is solid IT and problem solving skills along with the ability to deliver coaching and training and manage your time effectively.  

Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office. Your base location could be in any of the following locations; Hartlepool, Milton Keynes, Bedford, Peterborough, Lincoln, Grantham, Ipswich, Norwich, Newmarket or Huntingdon  

Our services are at the heart of every single family and community in our region. Our Water Services team clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out. We borrow water from the environment, store it and treat it to world-class standards to supply safe drinking water to 4.3 million customers in towns and villages from Grimsby in the north east of our region to Milton Keynes at the south-western tip.  

What benefits do we offer? 

Being a successful water company doesn't come easy! Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:  

·       Bonus scheme  

·       Private health care  

·       Competitive pension scheme  

·       26 days annual leave rising with length of service  

·       Flexible benefits to support your wellbeing  

·       Flexible working (dependent on your role)  

·       Plus lots more!  

 

There will be some travel involved to our different sites around the area we serve.  

Closing date:  27/4/2025

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