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XTN-A6E5157 | ACCOUNT COORDINATOR

Roles & Responsibilities

  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Experience using Canva; basic Photoshop knowledge desirable.
  • High level of accuracy and attention to detail with strong organizational and multitasking skills.
  • Excellent written and verbal communication; comfortable working with contracts.

Requirements:

  • Assist with preparation, formatting, and processing of client contracts, presentations, and internal documents; maintain CRM data accuracy.
  • Track and manage campaign bookings, confirmations, creative assets, and schedules; support Directors with day-to-day administrative tasks.
  • Create and edit marketing materials and social content using Canva and Office; assist in LinkedIn posts and client mailers; support post-campaign reporting.
  • Coordinate campaigns with internal and external stakeholders; ensure delivery of campaign docs, POPs, and PCA reports; manage day-to-day client account needs.

Job description

Key Responsibilities Administrative & Coordination Support
• Assist with the preparation, formatting, and processing of client contracts, presentations, and internal documents.
• Maintain and update the client database (CRM) with high levels of accuracy and attention to detail.
• Track and manage campaign bookings, confirmations, creative assets, and schedules. 
• Support Directors with day-to-day administrative operations side and client servicing task

 

Competetive Benefits Package!

Creative & Marketing Assistance
• Create and edit marketing materials, presentations, and social media assets using Canva and Office (basic Photoshop skills highly regarded although not essential).
• Assist in the development of LinkedIn posts, client mailers, and updates.
• Support the post-campaign reporting process, helping coordinate data and imagery for case studies. Client and Campaign Support
• Assist with the briefing and delivery of campaigns, ensuring smooth coordination between internal and external stakeholders.
• Help manage the day-to-day needs of client accounts with professionalism, efficiency, and exceptional attention to detail.
• Ensure campaign documentation, POPs (Proof of Posting), and PCA (Post Campaign Analysis) reports are delivered accurately and on time.
• Pulling together site lists and contract in excel using existing templated format
Team Collaboration
• Work closely with the Business Development Director and senior leadership team to support overall business goals.
• Proactively suggest improvements to processes, documents, and templates — we welcome fresh ideas and efficiencies, especially where AI and automation could help.
• Be a team player with a can-do attitude, ready to support the team on broader initiatives when needed (e.g. client events, lunches, entertainment planning). 

.Key Skills & Attributes
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Experience using Canva essential; basic Photoshop knowledge highly desirable.
• High level of accuracy and attention to detail in all work produced.
• Strong organisational skills with the ability to juggle multiple tasks and deadlines.
• Confident working with contracts and understanding basic terms and conditions.
• Excellent written and verbal communication skills — a natural and professional communicator.
• Proactive, solutions-focused mindset with a genuine desire to learn and grow.
• Positive attitude, strong work ethic, and a collaborative approach to working in a small team. 

Bonus Skills (Highly Regarded)
• Experience in media, marketing, or advertising industries.
• Ability to edit or create basic videos or animations in Canva.
• Exposure to reporting platforms or data interpretation (e.g., MOVE, Lumos)

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