Key Facts

Remote From:

Portugal

Full time

Italian, English

Hard Skills

Remote Administration

Other Skills

•
Customer Service

Roles & Responsibilities

Fluent in Italian
Experience as a customer support representative
Willing to work remotely from continental Portugal or on-site in Lisbon

Requirements:

Provide Italian-language customer support to clients via email, chat, and phone
Resolve customer inquiries and troubleshoot issues to ensure satisfaction
Maintain accurate records of interactions and update CRM systems
Collaborate with team and escalate complex problems to appropriate departments

Cross Border

Investment Banking

About Cross Border

Cross Border is an independent advisory company with long-standing experience in M&A transactions, fundraising and corporate finance, founded in 1990. Focused on the middle market, Cross Border is qualified to manage large and small transactions, domestic or international.Private entrepreneurs, managers of leading Italian groups or multinationals, domestic or international financial investors, trust us to receive a service of international institutional quality.Our approach is based on a team of professionals with specialist sector expertise, in a wide range of industries.Growth Capital is the fundraising division of Cross Border that provides assistance to outstanding entrepreneurs leading innovative, high-potential startups in finding investors with a strategic, operational and financial fit.Cross Border has offices in Italy (Milan), UK (London), USA (New York), Hong Kong (Hong Kong) and the United Arab Emirates (Dubai).

Company type: SME

Industry: Investment Banking

Founded: 2018

Company size: 11 - 50

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Job description

Are you fluent in Italian and looking for an exciting career opportunity? We are seeking Customer Support Representatives to join our team, offering remote work from continental Portugal or on-site positions in Lisbon.

What We Offer:

Attractive salary
Remote work from continental Portugal
Comprehensive relocation package for on-site roles

If you are interested, please send your updated resume in English to kaoutar.boumadi@cbtalents.org. Don't miss out on this fantastic opportunity to work in a dynamic environment and enjoy the vibrant culture of Portugal!

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