Key Facts

Remote From:

Portugal

Full time

English, German

Hard Skills

Content Creation Customer Experience Improvement

Other Skills

•
Customer Service
•
Social Skills
•
Communication

Roles & Responsibilities

Proficient in German with C2 level
Strong English communication skills
Excellent interpersonal skills
Customer-focused attitude

Requirements:

Provide German-language customer support and assist inquiries with professionalism and empathy
Resolve customer issues and ensure a high standard of service
Review and moderate user-generated content to ensure compliance with guidelines
Escalate complex or sensitive cases to appropriate teams and document outcomes

Cross Border

Investment Banking

About Cross Border

Cross Border is an independent advisory company with long-standing experience in M&A transactions, fundraising and corporate finance, founded in 1990. Focused on the middle market, Cross Border is qualified to manage large and small transactions, domestic or international.Private entrepreneurs, managers of leading Italian groups or multinationals, domestic or international financial investors, trust us to receive a service of international institutional quality.Our approach is based on a team of professionals with specialist sector expertise, in a wide range of industries.Growth Capital is the fundraising division of Cross Border that provides assistance to outstanding entrepreneurs leading innovative, high-potential startups in finding investors with a strategic, operational and financial fit.Cross Border has offices in Italy (Milan), UK (London), USA (New York), Hong Kong (Hong Kong) and the United Arab Emirates (Dubai).

Company type: SME

Industry: Investment Banking

Founded: 2018

Company size: 11 - 50

Website LinkedIn See all jobs →

Job description

Are you a German speaker with C2 level proficiency and strong English skills? We have exciting roles available for:

Customer Care
Content Moderator

Why You'll Love Working with Us:

Competitive Salary: Attractive pay that values your expertise.
Relocation Package: Comprehensive support to make your move to Portugal smooth and stress-free.
Career Growth: Clear and rewarding paths for your professional development.

Job Details: