XTN-331B458 | PARTNER INTEGRITY OPERATIONS SPECIALIST

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• Work from the comfort of your own home
• Comprehensive healthcare benefit for you and your dependents
• Mental wellbeing programs for you and your dependents
• Competitive time off and vacation policy
• Thriving workplace culture centered on caring, diversity, and inclusion

• Ensure completeness and accuracy of data attributes on partner records.

• Ensure data correctly flows through systems.

• Take actions to drive the resolution of outstanding data issues.

• Seek out data anomalies and proactively correct them using reporting.

• Identify patterns of inaccurate data and provide root cause analysis.

• Provide effective ways to resolve data-related issues.

• Contribute to ongoing process and workflow improvements related to data.

• Ensure adherence to the data governance framework to achieve consistency, quality, and protection to meet overall business needs.

• Contribute to partner data definitions, standards, and quality rules.

• Support monitoring of channel partners to confirm alignment with program compliance requirements.

• Support other assignments as required.

• Works with regional Sales Leaders and CAMs for custom partnerships.

• Works with Legal to help with custom contracts for strategic partnerships.

• Supports agreement workflows via Ironclad.

• Supports Zoom’s sales teams via ServiceNow ticketing. 

• Outgoing individual with a demonstrated ability to learn quickly and manage a range of diversified programs while maintaining consistency and optimal performance.

• 5+ years of industry experience working directly with channel partners and channel programs.

• Experience in working with the Agent community is preferred.

• Deep understanding of the partner ecosystem and program management.

• Excellent communication and project management skills.

• High attention to detail with a keen focus on the partner experience.

• Results-driven, critical thinker, with a proven track record working in a fast-paced environment.