Norwegian Speaking Digital Store Consultant -Remote in Greece

Patrique Mercier Recruitment FR is a premier recruitment agency based in Greece, dedicated to connecting skilled professionals with leading companies across various sectors. We are excited to announce an opening for a Norwegian Speaking Digital Store Consultant to join our enthusiastic team. In this role, you will engage with Norwegian-speaking customers, providing exceptional support and expert advice throughout their digital shopping experience. Your role is crucial in ensuring customer satisfaction and driving successful online interactions.

Responsibilities

• Assist Norwegian-speaking customers by addressing their inquiries and delivering expert guidance on the digital store's offerings.
• Acquire comprehensive knowledge of the products and services to meet customer requirements effectively.
• Conduct informative training for customers on navigating and utilizing digital store platforms.
• Collaborate with marketing and sales teams to design strategies that enhance customer engagement.
• Gather and analyze customer feedback to explore opportunities for improving the digital shopping experience.
• Stay updated on the latest trends in e-commerce and digital retail to provide insightful recommendations.
• Quickly resolve customer issues or complaints related to their digital store experience.

Requirements

• Proficiency in Norwegian and English, both written and spoken.
• Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail field.
• Strong understanding of digital platforms and tools used in online retail.
• Excellent communication and interpersonal skills, focusing on a customer-centric approach.
• Self-motivated with the ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with CRM systems and the Microsoft Office suite.
• Demonstrated problem-solving skills with a proactive approach to addressing customer needs.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...