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Norwegian Speaking Customer Support for Banking -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
English, Greek

Other Skills

  • •
    Customer Service
  • •
    Microsoft Office
  • •
    Communication
  • •
    Time Management
  • •
    Teamwork
  • •
    Proactivity
  • •
    Organizational Skills
  • •
    Detail Oriented
  • •
    Physical Flexibility
  • •
    Social Skills
  • •
    Problem Solving

Job description

Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with rewarding career opportunities. We are currently seeking a Norwegian Speaking Customer Support Representative for the Banking sector. This position is ideal for individuals who have a passion for providing excellent customer service and are interested in helping clients navigate their banking needs.


Responsibilities

  • Provide exceptional customer support to Norwegian-speaking clients regarding banking products and services through phone, email, and chat.
  • Assist customers with account inquiries, transaction details, and product offerings.
  • Resolve customer complaints and issues promptly to improve customer satisfaction.
  • Document customer interactions accurately and manage follow-ups effectively.
  • Collaborate with internal teams and banking partners to ensure efficient service delivery.
  • Educate clients about banking policies, procedures, and product features.
  • Gather customer feedback to support ongoing improvements in services and customer experience.

Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Previous experience in customer service, particularly in the banking or financial services sector.
  • Strong communication and interpersonal skills with a focus on client satisfaction.
  • Detail-oriented with excellent organizational and time management skills.
  • Proficient in using CRM systems and Microsoft Office applications.
  • A proactive approach to problem-solving and customer support.
  • Willingness to work flexible hours, including evenings and weekends if necessary.

Benefits

  •  Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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