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Swedish Speaking Client Relations Specialist -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
English, Swedish

Other Skills

  • •
    Customer Service
  • •
    Computer Literacy
  • •
    Multitasking
  • •
    Time Management
  • •
    Teamwork
  • •
    Communication
  • •
    Relationship Building
  • •
    Social Skills
  • •
    Problem Solving

Job description

Patrique Mercier Recruitment FR is delighted to unveil a vacancy for a Swedish Speaking Client Relations Specialist. This position is perfect for individuals who excel in building client relationships and delivering top-tier support to Swedish-speaking customers in a vibrant work atmosphere.


Responsibilities

  • Communicate with Swedish-speaking clients through various channels, including phone, email, and live chat, to foster and sustain positive relationships.
  • Address inquiries about products and services while offering tailored assistance.
  • Efficiently manage and resolve client issues to maintain a high level of customer satisfaction.
  • Record all client interactions in the CRM system for thorough tracking and follow-up.
  • Collaborate with team members to enhance service delivery and optimize client relations.
  • Identify and pursue opportunities for upselling or cross-selling services to meet client needs.
  • Stay informed about company offerings and industry trends to effectively inform clients.

Requirements

  • Fluency in Swedish and English, both written and spoken.
  • Experience in client relations, customer support, or a comparable role is a plus.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving abilities with a client-focused mentality.
  • Capability to multitask and prioritize effectively in a dynamic environment.
  • Familiarity with CRM software and standard computer applications.
  • A genuine passion for building relationships and delivering exceptional client service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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