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Danish Speaking Live Chat Gaming Advisor -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
Danish, English

Other Skills

  • •
    Analytical Skills
  • •
    Record Keeping
  • •
    Troubleshooting (Problem Solving)
  • •
    Problem Solving
  • •
    Customer Service
  • •
    Adaptability
  • •
    Communication
  • •
    Teamwork
  • •
    Empathy

Roles & Responsibilities

  • Fluency in Danish and English, both written and spoken
  • Proficiency in using live chat software and general CRM systems
  • Excellent communication skills with a friendly and approachable customer service attitude
  • Flexibility to work various shifts, including evenings and weekends as needed

Requirements:

  • Engage with Danish-speaking customers through live chat, providing prompt and professional assistance
  • Respond to inquiries about gaming accounts, promotions, and gameplay issues with efficiency and empathy
  • Document customer interactions accurately in the CRM system for record-keeping and follow-ups
  • Collect and analyze customer feedback to contribute to the improvement of services

Job description

Patrique Mercier Recruitment FR is excited to offer a vibrant opportunity for a Danish Speaking Live Chat Gaming Advisor. This position is ideal for individuals who are passionate about gaming and committed to delivering excellent customer support in a lively, interactive setting.


Responsibilities

  • Engage with Danish-speaking customers through live chat, providing prompt and professional assistance.
  • Respond to inquiries about gaming accounts, promotions, and gameplay issues with efficiency and empathy.
  • Educate customers about new games, features, and current promotional offers.
  • Document customer interactions accurately in the CRM system for record-keeping and follow-ups.
  • Work collaboratively with team members to enhance overall service quality and customer satisfaction.
  • Collect and analyze customer feedback to contribute to the improvement of services.
  • Stay updated on the latest gaming trends and company offerings to offer informed support.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Previous experience in customer service or gaming support is highly desirable.
  • A strong enthusiasm for online gaming and familiarity with different gaming platforms.
  • Excellent communication skills, with a friendly and approachable customer service attitude.
  • Proficiency in using live chat software and general CRM systems.
  • Strong analytical and problem-solving skills, capable of thriving in a fast-paced environment.
  • Flexibility to work various shifts, including evenings and weekends as needed.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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