Key Facts

Remote From:

Full time

Entry-level / graduate

Danish, English

Hard Skills

Policy Enforcement Content Creation Escalation Procedures Civic Engagement Safety Standards Community Development Planning

Other Skills

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Record Keeping
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Incident Reporting
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Calmness Under Pressure
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Accountability
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Non-Verbal Communication
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Teamwork
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Detail Oriented
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Problem Solving

Roles & Responsibilities

Fluency in Danish and English with excellent written and verbal communication skills.
Experience in online moderation, community management, or similar roles.
Strong understanding of gaming culture and community dynamics.
Calm, solution-oriented problem-solving skills with attention to detail and accountability.

Requirements:

Monitor in-game chat and player interactions to ensure compliance with community guidelines and safety protocols.
Engage with players to promote a respectful and inclusive atmosphere; identify and address instances of inappropriate behavior or content, escalating as necessary.
Provide support to players regarding chat moderation policies and procedures; maintain accurate records of moderation actions and report significant incidents.
Collaborate with other teams to enhance player experience and community engagement initiatives; participate in continuous training to stay updated on moderation tools and best practices.

Job description

Patrique Mercier Recruitment FR is pleased to announce an opening for a Danish Speaking Game Chat Moderator to join our exceptional team in creating a safe and engaging environment for our online gaming community. In this role, you will be instrumental in monitoring chat interactions, fostering positive player communication, and upholding community standards.

Responsibilities

Monitor in-game chat and player interactions to ensure compliance with community guidelines and safety protocols.
Engage actively with players to promote a respectful and inclusive atmosphere.
Identify and promptly address instances of inappropriate behavior or content, escalating issues as necessary.
Provide support to players regarding chat moderation policies and procedures.
Maintain accurate records of moderation actions and report any significant incidents effectively.
Collaborate with other teams to enhance player experience and community engagement initiatives.
Participate in continuous training to stay updated on moderation tools and best practices.

Requirements

Fluency in Danish and English, with excellent written and verbal communication skills.
Experience in online moderation, community management, or similar roles is preferred.
Strong understanding of gaming culture and community dynamics.
Exceptional problem-solving skills and a calm approach to challenging situations.
Detail-oriented and accountable in managing online content.
Willingness to work flexible hours, including evenings and weekends.
A strong passion for gaming and a commitment to creating a positive experience for all players.

Benefits