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Danish Online Content Moderator

Key Facts

Remote From: 
Full time
Entry-level / graduate
English, Danish

Other Skills

  • •
    Customer Service
  • •
    Computer Literacy
  • •
    Quick Learning
  • •
    Customer Service
  • •
    Decision Making
  • •
    Professionalism
  • •
    Communication
  • •
    Analytical Skills
  • •
    Time Management
  • •
    Following Directions
  • •
    Detail Oriented
  • •
    Physical Flexibility
  • •
    Punctuality
  • •
    Empathy

Roles & Responsibilities

  • Danish language skills (advanced/proficient) and English language skills (conversational)
  • Strong PC skills and ability to learn new computer tools
  • Good communication skills with strong analytical and decision-making abilities and attention to detail
  • Professional attitude with reliability: punctual, autonomous, able to follow procedures and meet deadlines

Requirements:

  • View and review user-generated content (e.g. sales ads)
  • Respond to customer inquiries on all topics related to the online marketplace with a positive, empathetic and professional attitude
  • Follow communication procedures and policies
  • Evaluate and make decisions in accordance with defined policies and guidelines

Job description

Our client, an international services provider working with companies across the World is seeking to recruit a team of Danish speaking Online Content Moderators for a new project.

Great opportunity to start your career in a sunny country within an international environment!

Responsibilities

  • View and review user-generated content (e.g. sales ads).
  • Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
  • Follow communication procedures and policies.
  • Evaluate and make decisions in accordance with defined policies and guidelines.

Requirements

  • No previous experience is required however some customer service experience would be ideal
  • Candidates must have strong PC skills, have the ability to learn to use new computer tools
  • Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail
  • Danish language skills (advanced/proficient) and English language skills (conversational)
  • Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions
  • Passionate about making a difference
  • Flexible in working times

Benefits

  • Working from home
  • Possibility to extend leave while working from abroad (up to 2 weeks)
  • Team Performance Bonus, received twice a year, based on team performance
  • Development and Career Opportunities
  • Free transport to the office from certain areas in Malta
  • Free Private Health Insurance cover (after probation)
  • Free annual eye test
  • Discounts for Gym Membership, Taxi Services
  • Free English Course
  • Work from home allowance

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