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German Client Representative - Crete

Key Facts

Remote From: 
Full time
Entry-level / graduate
6 - 6K yearly
German, English

Other Skills

  • Active Listening
  • Customer Service
  • Problem Solving
  • Multitasking
  • Time Management
  • Prioritization
  • Detail Oriented
  • Adaptability
  • Teamwork
  • Communication

Roles & Responsibilities

  • Native or near-native level in German
  • B2 level English skills
  • Strong phone contact handling and active listening skills
  • Ability to multitask, prioritize, and manage time effectively

Requirements:

  • Manage incoming calls and customer service inquiries by telephone and email
  • Provide accurate, valid, and complete information
  • Identify and assess customers’ needs to achieve satisfaction
  • Keep records of customer interactions, process customer accounts, and file documents

Job description

Are you a German speaker eager to spend this summer while working on one of the most beautiful islands in Greece?

On behalf of our client, we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & represent one of the biggest companies!

Are you ready for your next adventure? For further info, read below!

Responsibilities

  • Manage incoming calls and customer service inquiries by telephone and email
  • Provide accurate, valid, and complete information
  • Identify and assess customers’ needs to achieve satisfaction
  • Keep records of customer interactions, process customer accounts, and file documents
  • Take the extra mile to engage the customer

Requirements

  • Native /near-native level in German
  • B2 level English skills
  • Strong phone contact handling and active listening skills
  • Ability to multitask, prioritize, and manage time effectively
  • Exceptional problem-solving and ability to respond to different types of characters
  • Adaptive skills and team spirit

Benefits

  • Competitive salary (14 salaries per year)
  • Performance-based bonus
  • 200ΕUR upon training completion
  • 300EUR after 3 months of employment
  • Relocation covered
  • Work from home (remote) *only if located in Greece*
  • Health package
  • Equipment provided
  • Paid training and development opportunities
  • Multicultural and modern working environment

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