Collections Specialist

Our client is looking for a Collections Specialist who will be responsible for managing and collecting all the outstanding accounts receivables from clients and customers. In addition, you may be responsible for other aspects of collections, resolving customer billing problems, and reducing the amount of accounts receivables

Job Responsibilities

• Monitor billed accounts on a daily basis
• Identify outstanding account receivables
• Investigate historical data for debts and bills
• Take action in order to encourage timely payments
• Resolve billing issues
• Contact clients and discuss their overdue payments
• Prepare and present reports on collection activities and progress
• Must be able to work a minimum of 40 claims per workday
• Minimum of 40 claims per work day

Requirements

• At least a year of experience with medical billing
• Familiarity with medical billing codes
• Familiar with the appealing process for commercial and workers' compensation claims
• Excellent knowledge of case management principles
• Excellent email writing and phone calling skills
• Good communication and interpersonal skills
• Ability to be compassionate, empathetic, patient, and calm
• Solid organizational skills and a high level of attention to detail

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps.
• Backup internet connection with at least 10 Mbps.
• Backup connection must be capable of supporting work during a power outage.

• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM.

• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.

• A functioning webcam.
• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• Peripherals and Workspace: A smartphone for communication and verification purposes.

Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.