Sales Development Representative (Closer)

As a Sales Development Representative, you will be responsible for generating and qualifying leads, as well as prospecting new business opportunities. The ideal candidate is a highly motivated and energetic individual who thrives in a fast-paced, target-driven environment.

As a Sales Development Representative, you will be the first point of contact for potential clients, educating them about the client's services and identifying their needs and requirements. You will collaborate closely with Account Executives to ensure a smooth handover of qualified leads and contribute to the overall success of the sales team. The successful candidate should possess excellent communication skills, a strong work ethic, and the ability to quickly learn and adapt to new processes and systems.

Job Responsibilities

• Identify new lead prospects through internet research and social media
• Responsible for outbound sales activities using sales engagement platform (call, email, social)
• Manage outreach activities to leads, current client base, and identified prospects
• Conduct cold calling and warm calling to potential clients
• Extend the brand through the development of content on Sales to educate the customer
• Develop and implement multi-channel sequences
• Schedule appointments for Sales Team with potential clients' key decision-makers (Manager, Director, and C-Level executives)
• Document daily outreach activities, notes, and correspondence
• Respond to all inbound leads and forward qualified leads to the Sales team
• Assist Sales Managers and Account Executives with adding new opportunities as leads
• Provide detailed notes, communication, and any other resources helpful to dealing with success

Requirements

• At least 1 year of solid experience in outbound B2B sales/development
• Ability to lead and manage a conversation, create emotional engagement, and earn the trust of prospective clients
• Exceptional consultative phone skills, including the ability to relay information to potential customers in a clear, friendly, and engaging manner to overcome objections
• Must be energetic, positive, and persistent, with strong follow-up skills and a professional can-do attitude
• Highly organized with strong attention to detail, accuracy, and time management skills
• Ability to work autonomously and as part of a team to determine work priorities in an environment with ambiguity and multiple priorities
• Ability to work collaboratively and effectively in a cross-team environment (Operations, Customer Support, Sales, and Marketing)
• Strong computer skills with experience using Microsoft Office, Teams, and Excel
• Experience using CRMs is preferred

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps.
• Backup internet connection with at least 10 Mbps.
• Backup connection must be capable of supporting work during a power outage.

• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM.

• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.

• Peripherals and Workspace:
• A functioning webcam.
• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• A smartphone for communication and verification purposes.

Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.