Default Risk Specialist

Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Default Risk Specialist. The ideal candidate will enjoy working with clients, both internal and external, be detail oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

• Monitor and resolve litigated matters and those requiring title curative action related to delinquent loans
• Accountable for case management and analysis to determine case merit and assign monetary risk to the company
• Assist counsel in the facilitation of strategy to be used in resolving matters that are consistent with applicable law and investor guidelines
• Update the system of record and reports with current information on the status of the litigation/title curative, strategy currently used, and upcoming critical events, and dates
• Responsible for reporting and discussing loans with senior management and clients
• Identify trends in assigned portfolio that are the result of process gaps and provide recommendations to remedy to department leadership
• Adhere to investor guidelines in the handling of assigned portfolio
• Communicate in a professional manner with attorneys, senior management, clients, and title companies
• Respond to all inquiries from management and/or the client, as well as present recommendations for resolution
• Attend hearings, trials, and depositions on behalf of the company. Travel could exceed 50%
• All other duties as assigned

• High School Diploma or equivalent required. Bachelor’s degree preferred.
• Paralegal certificate, legal experience and/or 4+ years default and title curative experience
• Previous Default servicing experience
• Knowledge of mortgage banking, familiarity with RESPA, FFDCPA, GLBA, and federal and state laws related to foreclosure
• Ability to audit and analyze work outputs by interpreting government agency and department guidelines/standards
• Advanced analytical skills, ability to analyze problems and provide the appropriate solution
• Strong professional and interpersonal communication skills verbally and through written electronic correspondence
• Advanced problem solving, multi-tasking and organizational skills with strong attention to detail
• Ability to read legal terms and conditions and understands their meaning and how it applies to work processes.
• Ability to analyze data and make recommendations on how to improve trends
• Ability to maintain strict confidentiality
• PC skills including (but not limited to) advanced Word, Excel, Access, Internet, MSP (LPS/Fidelity) application skills
• Ability to meet strict deadlines and take direction.
• Proven ability to prioritize workflow during high volumes and within critical time frame
• Self-starter who is able to work in a fast paced, multi-faceted environment
• Previous experience with working with attorneys and negotiating settlements
• Previous experience in monitoring activity of multiple accounts assigned to outside counsel

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $19.33 - $28.89 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

• A culture that helps you thrive, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to make a real impact in an industry that touches millions of lives
• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.  

Work Conditions

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Physical Demands  

• Sitting up to 90% of the time
• Walking and standing up to 10% of the time
• Occasional lifting, stooping, kneeling, crouching, and reaching

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.