Overview:
The Assumptions Closing Specialist supports the assumption process by reviewing TRID disclosures, validating loan and borrower information, and ensuring the accuracy and completeness of all related documents. The role works closely with internal teams and external parties to resolve issues, ensure proper recording of documents, and uphold compliance and quality standards.
Responsibilities:
- Review TRID pre-closing disclosures, including Loan Estimates and Closing Disclosures to ensure accuracy.
- Validate all mathematical calculations, loan data, demographic details and client/investor information to ensure accuracy across all loan documents.
- Review assumption agreements for completeness and accuracy.
- Assist with clearing closing conditions.
- Examine all file documentation for completeness and proactively follow up with borrowers and applicants to obtain any missing information.
- Serve as a liaison among internal departments, customers, and third parties to facilitate issue resolution and ensure a smooth assumptions process.
- Monitor, track, and confirm that assumption documents are properly recorded with the appropriate counties, including addressing and resolving any errors or rejections. › Assist with updates to policies, procedures, and quality control activities to enhance operational effectiveness.
- Handle all written and verbal communications professionally with borrowers, clients, investors, insurers, subordinate lien holders, and real estate agents.
- Respond to and return voicemails, escalations and all other requests within 24 hours of receipt.
- All other duties as assigned.
Qualifications:
- High School Diploma or equivalent required.
- Minimum of 2 years of experience in mortgage banking, mortgage servicing, or a related real estate field.
- Prior experience processing mortgage assumptions.
- General knowledge of mortgage lending processes, associated documents, and industry terminology
- Understanding of financial products and related services.
- Working knowledge of FHA, VA, Conventional, and USDA loan programs
- Ability to navigate and use multiple computer systems, applications, and research tools efficiently.
- Strong mathematical aptitude with the ability to validate calculations and financial data.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Experience working with ICE Mortgage Technology’s MSP servicing platform.
- Previous experience using a Loan Origination System (LOS).
- Demonstrated attention to detail with commitment to accuracy and consistency.
- Ability to work independently while also contributing effectively to a team environment.
- Ability to learn and apply rules, regulations, and laws to meet state, investor, client, and insurer requirements.
Desired Skills and Qualifications
- Associate’s degree in Business or Accounting.
- Demonstrated experience in customer service or consumer relations roles requiring strong verbal and written communication skills is preferred.
Total Rewards
LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
- Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
- Time Off: Paid holidays, vacation, and sick leave
- Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
- Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
- Employee Recognition: Programs that celebrate achievements and milestones
- Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $19.33-$28.89 per hour. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare®
At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you’ll find:
- A culture that helps you thrive, with resources and support to fuel your growth
- Flexibility to work remotely, while staying connected through virtual engagement
- Opportunities to make a real impact in an industry that touches millions of lives
- If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS
Work Conditions
Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
