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Zoho Developer and Support

Key Facts

Full time

Other Skills

  • •
    Communication
  • •
    Time Management
  • •
    Teamwork
  • •
    Organizational Skills
  • •
    Detail Oriented
  • •
    Problem Solving

Roles & Responsibilities

  • Custom Zoho development (Minimum 2 Years)
  • Zoho Recruit or CRM or People development (Minimum 2 Years)
  • Zoho Recruit or CRM or People implementation or customization (Minimum 2 Years)

Requirements:

  • Develop custom APIs, methods, functions
  • Implementation and customization of Zoho applications
  • Design, develop and maintain Zoho functions and workflows
  • Train users and create training materials
  • Assist users with technical concerns
  • Provide system admin and IT support
  • Create custom tools for automation
  • Monitor utilization of Zoho products
  • Review data for discrepancies
  • Manage user access
  • Generate reports
  • Mentor team members

Job description

We are looking for a talented and highly motivated Zoho developer that is experienced in Deluge and development of custom functions and APIs on Zoho creator and experienced in integrating external applications and a suite of enterprise Zoho One applications. The selected candidate will have the flexibility to telework / remote / Work from Home (During and even after COVID). Work hours will be from 8:00 am to 5:00 pm US Eastern Time.



Requirements

Role Responsibilities:
The job requires someone who has skills and experience working as a multi-faceted software developer for the US IT consulting, sub-contracting, and staffing corporation. We are seeking candidates who have skills related to the tasks mentioned below and exhibited in their prior experience:

1. Develop custom APIs, methods, and functions as a software developer

2. Implementation, customization, and administration of suite of enterprise Zoho applications including Recruit, CRM, Cliq, People, Zoho Mail, and more.

3. Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho

4. Design. Develop and maintain custom Zoho functions and workflows

5. Train users on how to effectively use the Zoho applications. Create required training material /guidelines for the users, as needed

6. Assist users in day to day questions or technical concerns

7. Work with the Zoho support team to resolve any reported issues. Track issues and provide periodic updates.


8. Provide System admin / IT support to users

9. Create custom tools and scripts to automate the manual business processes, within or outside of Zoho

10. Effectively utilize Zoho modules features to automate various business processes

11. Monitor, Control and ensure the sustained effective usage of Zoho products throughout the organization.

12. Review and analyze the data on Zoho on a daily basis, to identify discrepancies, and incomplete information and work with the users to help resolve the discrepancies.

13. Manage access and control of users

14. Generate required daily, weekly and monthly reports

15. Mentor and cross-train other team members



Required Skills:

Experienced in:

  1. Custom Zoho development using Zoho Creator (Minimum 2 Years)
  2. Zoho Recruit or Zoho CRM or Zoho People development - Minimum 2 Years
  3. Zoho Recruit or Zoho CRM or Zoho People implementation or customization - Minimum 2 Years

PS: PLEASE DO NOT APPLY IF YOU DO NOT HAVE At least 2 of the required skills noted above


Please DO NOT apply if you are looking for a part-time opportunity or plan to freelance in parallel.


Preferred Skills (Not required but strongly preferred):

  • Certified Zoho Developer
  • Experienced working as an IT Support Engineer or System Administrator (2+ years)
  • Demonstration of Sample code using Github/bitbucket/stack exchange etc.
  • Prior experience working in a virtual environment.
  • Prior experience working independently without oversight
  • Understanding of US IT contracting, recruitment, and staffing

Please apply only if you satisfy the following conditions:
- Candidates who can work in a home setting without any distractions (a private secluded area at home) and who is comfortable working in a remotely monitored environment.
- Candidate must have a high-speed Internet connection.

Other requirements:

  • Team player
  • Excellent written and verbal communication skills
  • Attitude to find answers and solutions
  • Proficiency in Microsoft Office Suite (Excel, Word, Project, SharePoint, etc.)
  • Excellent organizational skills
  • Detail-oriented and thorough in completing tasks
  • Understands the importance of safeguarding all critical data, information, and communication.
  • Fair Understanding of various technologies
  • Multitasking ability with strong time management skills.


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