Audio & Digital Typing: Transcribe and action dictations efficiently using legal templates and internal case systems.
Document Production: Draft legal letters, compile pleadings, and prepare court bundles for personal injury and RAF-related claims.
Client Interaction: Communicate clearly and empathetically with claimants, barristers, and other third parties via email and telephone.
Case Administration: Schedule appointments, organise meetings and conference calls, and manage timelines and case milestones.
System Management: Log activity and maintain up-to-date records in the Proclaim case management system.
Team Collaboration: Work within a centralised team of secretaries supporting each other to meet deadlines and ensure high-quality output
Essential Skills & Experience:
Based in Cape Town, with a stable remote working setup
Proven experience as a Legal Secretary, ideally in personal injury or RAF-type claims
Strong grasp of English grammar, punctuation, and spelling
Excellent audio typing skills (minimum 65 wpm)
Friendly and professional telephone manner with strong interpersonal skills
Solid proficiency in Microsoft Office and general digital tools
Ability to manage competing priorities in a deadline-driven environment

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Remote Choice

Remote Choice

Remote Choice