Key Facts

Remote From:

Full time

English

Hard Skills

Account Management Language Localisation Performance Analytics Customer Relationship Management Business Expansion Solution Architecture Presentation Training Speech Fluency

Other Skills

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Strategic Planning
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Negotiation
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Analytical Thinking
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Problem Solving
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Teamwork
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Communication

Roles & Responsibilities

Proven experience in account management or business development
Exceptional communication, negotiation, and presentation skills
Strong analytical and strategic thinking abilities
Bachelor’s degree in Business, Marketing, Language Studies or related field
Fluency in English; additional European languages are a significant advantage

Requirements:

Develop and maintain strong relationships with key clients
Create and implement strategic account plans
Identify and pursue new business opportunities in Europe
Collaborate with internal teams to develop localization solutions
Track account performance and manage KPIs
Lead negotiations and manage contract renewals
Address and resolve client issues promptly

Lion People Global

Logistics & transportation

About Lion People Global

Run by Experts, for Experts At Lion People Global we offer Growth Solutions for companies in the Translation and Localization, Lang-Tech, AI and Digital Marketing industries. We are helping business owners in their efforts toward organic (talent acquisition, executive search, and consultancy) and inorganic (M&A) growth, value creation, and exit strategies. We make the right connections At Lion People Global, we know it’s crucial for you to have access to the most talented employees, which is why we’ve become the only truly global experts at connecting highly skilled individuals with agencies and brands. We are experts in placing people because we always put them first. We provide an Intelligent Match The language services market today is driving a lot of strategic M&A transactions. We talk to business owners every day who are considering buying or selling, and we know the pace is picking up. At Lion People, we are vested in understanding the big picture and building solid business relationships, and we have gained deep insights into decision-maker perspectives and motivations. Therefore, we can offer an Intelligent Match service to our signed buyers and sellers. We offer a Seller Incubation program Not ready to sell yet? Take part in our Seller Incubation program! We offer support to company owners who are looking to exit, whether in the near future or later down the line. Types of support include personalised consultancy in the areas that you need (legal advice, financial advice, growth strategy consultancy), or investing in key hires.

Company type: SME

Industry: Logistics & transportation

Founded: 2018

Company size: 11 - 50

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Job description

This is a remote position.

Join a leading player in the localization industry, where innovation and global communication intersect. We empower businesses to connect with audiences worldwide through precise and culturally relevant language solutions.

Position Overview:

We are seeking a dynamic and results-driven Strategic Account Manager to oversee and expand our client portfolio across Europe. This role requires a strategic thinker with a deep understanding of localization and a passion for building lasting client relationships.

Key Responsibilities:

Client Relationship Management: Develop and maintain strong relationships with key clients, acting as their primary point of contact and trusted advisor.
Strategic Planning: Create and implement strategic account plans to meet client needs and drive business growth.
Market Expansion: Identify and pursue new business opportunities within the European market, leveraging market insights and industry trends.
Solution Design: Collaborate with internal teams to develop tailored localization solutions that align with client objectives and ensure successful project delivery.
Performance Monitoring: Track account performance, manage KPIs, and provide regular reports and insights to clients and internal stakeholders.
Contract Negotiation: Lead negotiations and manage contract renewals to ensure mutually beneficial terms and conditions.
Problem Solving: Address and resolve client issues promptly, ensuring high levels of satisfaction and retention.

Requirements

Qualifications:

Experience: Proven experience in account management or business development within the localization or language services industry.
Skills: Exceptional communication, negotiation, and presentation skills. Strong analytical and strategic thinking abilities.
Education: Bachelor’s degree in Business, Marketing, Language Studies, or a related field; advanced degree is a plus.
Language Skills: Fluency in English; additional European languages are a significant advantage.
Travel: Occasional travel may be required for client meetings and industry events.

Benefits

What We Offer:

Remote Work: Flexibility to work from anywhere in Europe.
Competitive Salary: Attractive compensation package commensurate with experience.
Professional Growth: Opportunities for career advancement and professional development.
Dynamic Environment: Be part of a forward-thinking company that values innovation and teamwork.