Key Facts

Remote From:

Full time

Entry-level / graduate

Portuguese, Spanish, Italian, French, German, Arabic

Hard Skills

Content Creation Natural Language Processing (NLP) Artificial Intelligence Conversational AI Stakeholder Communications Industry Trend Analysis User Feedback

Other Skills

•
Detail Oriented
•
Quality Control
•
Analytical Skills
•
Teamwork
•
Communication

Roles & Responsibilities

Fluency in Portuguese, French, Spanish, Italian, Arabic, or German is essential.
Proficiency in English for communication and training.
Over 1 year of experience in quality control, content moderation, or related roles, preferably in AI projects.
Strong attention to detail, analytical skills, and good communication abilities.

Requirements:

Review prompts and evaluations for accuracy and guideline adherence.
Provide feedback to improve data quality for AI training.
Collaborate with stakeholders to refine quality control processes.
Stay updated on industry trends to enhance quality measures.

TSMG Holding

About TSMG Holding

TSMG is your expert data collection partner with a presence across Europe and North America. Our mission is to empower tech companies with seamless data collection, fueled by our relentless pursuit of excellence. • We handle complex data collecting projects. • Our team supports Fortune 500 companies with all aspects of data collecting projects – from recruiting to logistics and beyond. • We gather vast volumes of relevant, accurate, and diverse datasets to fuel the intelligence of your AI systems. • We find and manage powerhouse teams and give them the tools to get things done. Give us the low-down on your project and we'll craft a seamless solution together.

Company type: Scaleup

Founded: 2018

Company size: 51 - 200

Website LinkedIn See all jobs →

Job description

We are seeking a meticulous and detail-oriented Quality Control Specialist to join our team focused on training AI agents. In this role, you will be responsible for ensuring the quality and integrity of the work performed by individuals testing AI agent. By asking questions and requests, based on various categories (the training is provided), they will try to force the AI agent to say something harmful, offensive, dangerous or toxic and evaluate it’s responses.

The end goal is to prevent AI agent from sharing any harmful, offensive, dangerous or toxic content to the end users and make it safer.

Your primary objective will be to review and assess the questions and requests created by the team, as well as the evaluations, to maintain high standards of data integrity and accuracy.

Full online training is provided.

Key Responsibilities:

Review prompts and evaluations from Human and Evaluator roles for accuracy and adherence to guidelines.

Provide clear and actionable feedback to ensure high-quality data for AI training.

Collaborate with stakeholders to refine quality control processes and documentation.

Stay informed about industry trends to continuously improve quality control measures.

Qualifications:

Fluency in Portuguese\French\Spanish\Italian\Arabic\German is essential; proficiency in English is required for internal communication and training.

1+ years of experience in quality control, content moderation, or a related role, preferably within the context of AI-driven projects.

Strong attention to detail and analytical skills, with the ability to identify inconsistencies and discrepancies in data.

Excellent communication skills, both written and verbal, with the ability to provide clear and constructive feedback.

Demonstrated ability to work independently and collaboratively in a fast-paced, dynamic environment.

Familiarity with AI technologies, natural language processing, and conversational AI systems is a plus.

If you are passionate about ensuring the quality and reliability of AI systems and possess a keen eye for detail, we encourage you to apply for this exciting opportunity.

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