Restaurant Hostess 0 - 1 yrs. Exp. In the same field, presentable with good comm. Skills. Take telephone reservations, greet customers, Seat guests to ensure a smooth and enjoyable dining experience for guests, and provide efficient customer service to guests.
Roles and Responsibilities
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining areas
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customer's queries
Assist wait staff as needed.
What are we looking for
An ability to listen and respond to demanding Guest needs
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Commitment to delivering a high level of customer service
