AI Automation Engineer Middle

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Minimum 3 years of experience in automation or related fields., Proficiency in JavaScript and/or Node.js for developing automation scripts., Experience with API integrations and automation platforms., Familiarity with AI technologies, natural language processing, and bot frameworks..

Key responsibilities:

  • Design and develop AI-powered automation bots and workflows.
  • Integrate AI bots with internal systems and third-party tools via APIs.
  • Create browser-based automations to replicate human interactions.
  • Collaborate with AI teams to develop cohesive automation solutions.

SOFTSWISS logo
SOFTSWISS Computer Software / SaaS Large https://www.softswiss.com/
1001 - 5000 Employees
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Job description

Overview:

SOFTSWISS continues to expand the team and is looking for a Middle AI Automation Engineer.
We need a true, experienced and accomplished professional who shares our culture and values.

Purpose of the role:

You will be responsible for designing, developing, and maintaining AIpowered automation solutions that replicate and streamline complex backoffice tasks across internal systems and thirdparty platforms, driving efficiency, scalability, and innovation within the company.

Key responsibilities:
  • Design, build, and deploy automation bots and workflows to replicate backoffice tasks
  • Integrate AI bots with internal backend systems, Jira, Customer.io, Intercom, and other tools via APIs
  • Develop browserbased automations that open browser windows, interact with site elements, and replicate human actions
  • Collaborate with AI teams to combine multiple AI models and services into cohesive automation solutions
  • Stay updated on AI trends, tools, and frameworks to develop innovative inhouse AIdriven automation
  • Troubleshoot, optimize, and maintain existing automation scripts and bot frameworks
  • Document automation processes and ensure robust error handling and monitoring
  • Work closely with crossfunctional teams to understand task workflows and translate them into automated solutions
    • Required Experience:
      • 3 years of experience
      • Strong proficiency in JavaScript andor Node.js for developing automation scripts and APIs
      • Experience with API integrations and automation platforms
      • Familiarity with AI technologies, natural language processing, and bot frameworks
      • Knowledge of common backoffice tools such as Jira, Customer.io, and Intercom is a strong plus
      • Ability to architect scalable automation solutions that integrate multiple AI services and backend systems
      • Ability to work collaboratively in a fastpaced environment
      • Passion for AI trends, emerging technologies, and automation best practices
        • Nice to have:
          • Experience with conversational AI or chatbot development
          • Experience creating browserbased automations, including opening browser windows, interacting with site elements, and replicating human actions (e.g., using Puppeteer, Playwright, or Selenium)
          • Exposure to cloud services (AWS, GCP, Azure) and serverless architectures
          • Understanding of data privacy and security considerations in automation
            • Our Benefits:
              • Fulltime remote work opportunities and flexible working hours
              • Private insurance
              • Additional 1 Day Off per calendar year
              • Sports program compensation
              • Comprehensive Mental Health Programme
              • Free online English lessons with a native speaker
              • Generous referral program
              • Training, internal workshops, and participation in international professional conferences and corporate events

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Industry :
    Computer Software / SaaS
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Collaboration
    • Adaptability
    • Problem Solving

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