Offer summary

Qualifications:

Proficiency in installing, configuring, and maintaining operating systems., Experience with user account management and security policies., Knowledge of hardware maintenance and troubleshooting., Familiarity with scripting and automation tools for system management..

Key responsibilities:

Install and manage operating systems and software applications.

Troubleshoot technical issues and support end-users.

Maintain hardware inventory and monitor system performance.

Participate in IT projects and ensure system security and compliance.

Job description

Install, configure, and maintain operating systems.
Create, manage, and delete user accounts and groups in Active Directory or other directory services.
Implement and enforce user access controls and security policies.
Install, update, and manage software applications and licenses.
Troubleshoot software issues and provide support to end-users.
Maintain and repair IT hardware, including servers, workstations, laptops, and peripherals.
Oversee hardware inventory and procurement.
Monitor system performance and availability, using tools to track and analyze system metrics.
Optimize system performance and manage capacity planning.
Maintain detailed documentation of system configurations, procedures, and changes.
Develop and maintain scripts for automating routine tasks and system maintenance.
Implement automation tools to streamline IT operations.
Ensure IT systems comply with industry standards and regulatory requirements.
Stay updated with the latest industry trends, technologies, and best practices.
Provide technical support and guidance to end-users and other IT staff.
Resolve helpdesk tickets and escalated issues promptly and effectively.
Work closely with other IT team members, developers, and stakeholders to ensure seamless IT service delivery.
Participate in IT projects, including planning, execution, and post-implementation support.