At MissionWired, we harness the power of digital storytelling and connectivity. We’ve deployed millions of emails, motivated countless Facebook likes and shares and generated untold tweets and retweets. We’ve crafted strategic communications for dozens of members of both houses of Congress, large national nonprofit organizations and even The White House. We were at the vanguard of digital advocacy, inventing the tactics in wide use today. We are a full-service agency that can tackle any challenge thrown our way. From online fundraising, acquisition advertising and analytics to coding, graphic design and writing, we have top-flight talent who’ve been recognized as the best in their fields. Our clients include the Bill & Melinda Gates Foundation, the USO, Sandy Hook Promise, Democratic political committees and members of the U.S. Senate.

At MissionWired, we help our partners create revolutionary fundraising strategies that advance their mission, change our country, and have a positive impact on the world.

MissionWired is the only wholly integrated direct marketing agency for nonprofits and Democratic organizations. We help our partners tell big, ambitious stories that invite their supporters into communities to raise missionchanging revenue. Our results are unrivaled, having converted more than $4.5 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns. We do it over email and SMS, in the mail, across social media, everywhere. We don’t think in terms of channels; we’re singleminded in pursuit of your success.

We’re innovative, progressobsessed, dogooders who care deeply about social change and continuing to push the limits on what we can accomplish together. We’ve brought strategies to life for nonprofit organizations working around the world, including Sandy Hook Promise, Human Rights Watch, The Humane Society of the U.S., Save the Children, and Friends of the Earth. Over the years, we have worked with various progressive political organizations and believe that each election cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot.

We’re an equalopportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us – they begin.

We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that diversity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a diverse community.

Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.

Overview: We are looking for a Nonprofit Salesforce Marketing Cloud Email Specialist ready to throw their digital skills behind electing Democrats, combating climate change, and other worldchanging initiatives. You’ll be adding working closely with our digital production and accounts teams in helping build and improve our clients use of the Salesforce Marketing Cloud platform – playing a crucial role in online advocacy, fundraising, social media, and list growth strategy. (And you’ll be doing it for some of the biggest names in the progressive movement!) Join us, let’s go!

You will be responsible for:Joining each and every one of your colleagues in creating an inclusive workspace;
Designing and architecting scalable, efficient, and highperforming solutions on the Salesforce Marketing Cloud platform with a heavy emphasis on Email production, SMS production in Mobile Connect, automations and supporter journeys through Journey Builder, and data object management;
Providing expertise and guidance on best practices for Salesforce Marketing Cloud configuration, customization, and development;
Identifying and mitigating technical risks and issues throughout the production lifecycle for email, SMS, and other outbound communication streams;
Training and development of the digital production team on Salesforce Marketing Cloud best practices;
Collaborating with stakeholders to understand needs and requirements;
Working closely with members of the team to ensure timely and accurate delivery of projects;
Tracking the stage of tech projects and status of completion, in an easily accessible format for leadership; and
Supporting a team that is building digital user journeys that raise awareness and bring about change for pressing social, environmental, and political issues.

Musthave qualifications
24 years of demonstrable experience working in Salesforce Marketing Cloud, with at least 2 years with a strong understanding of its platform and capabilities, specifically in regards to Email production, SMS production in Mobile Connect, automations and supporter journeys through Journey Builder, and data object management;
Participation and involvement in any CRM system adoption or migration projects, specifically in regards to Email andor SMS production;
Strong knowledge of Salesforce data model and database concepts;
Strong interpersonal communication skills to build trust and rapport for effective collaboration; and
Experience working with Excel or other spreadsheet or dataprocessing software.

Nicetohave qualifications
Salesforce certifications, such as Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Marketing Cloud Engagement Administrator, or similar is highly preferred;
Experience working with medium to largescale nonprofit organizations highly preferred;
Demonstrated proficiency in subject matter expertise and technical systems – including CRMs Luminate Online, Engaging Networks, Bonterra, among others;
Working knowledge of JIRA or other taskmanagement systems;
Experience in email production; and
Knowledge of nonprofit fundraising.
Salary range for this role is $73,000 to $81,000 per year, depending on experience.

This position is included in a unionrepresented collective bargaining unit, and specific employment terms and conditions are subject to collective bargaining.

Upon hire, the official title for this position will be Senior Production Strategist, SFMC.

Location
We are currently working remotely with no return to office date. Applicants may reside in the following states: AZ, CA, CO, CT, DC, FL, GA, IL, IN, LA, MA, MD, MN, MO, NC, NH, NJ, NM, NY, OR, PA, SC, TX, VA, and WI. Due to FL legislation, MissionWired is required to participate in everify.

Benefits
100% employerpaid premiums for platinumlevel medical plan on a national health care network
100% employerpaid life insurance and short term disability
50% employerpaid vision and dental insurance
401(k) with 3% employer contribution
17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.
Paid parental leave at 100% of your salary
Financial support for reproductive and transgender care
Flexible telecommute and remote work policies
Company issued Mac products for home offices
Cell phone service reimbursement, meal and rideshare reimbursement, and other perks available

*Supporting your team on some nights and weekends as we approach highvolume times such as elections may be required.

If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!

Salesforce Marketing Cloud Specialist (Nonprofit)

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