IT Support with SQL

Company Overview:

Intuitive Apps is a leading software development company specializing in creating innovative solutions for Windows applications. With a strong focus on customer satisfaction and quality, we strive to deliver the best technical support to our clients.

Role and Responsibilities:

As an IT Support with SQL, your responsibilities will include:

• Providing technical support for Windows applications, including troubleshooting and resolving issues
• Managing IT inventory and ensuring its proper maintenance
• Expertise in helpdesk operations, including Active Directory management and unlocking applications
• Handson experience in application support and password reset
• Troubleshooting and maintaining Microsoft Windows Server & Active Directory
• Administering VMware and managing DR environments
• Adhering to ISO 9001:2008 and ISO 27001 policies and procedures

• Candidate Qualifications:

  To be successful in this role, you should have:

  • MCSE, CCNA, or similar certifications (desirable)
  • Knowledge in SQLs
  • Strong customercentric career experience and excellent time management skills
  • Ability to work within a customerfocused team
  • Excellent written and verbal communication skills
  • Proven ability to quickly learn new technical domains and train others
  • Flexibility to work in an operational environment, rotational shifts, and oncall schedule

  • Required Skills:

    • Windows application technical support
    • SQL knowledge
    • IT inventory management
    • Helpdesk operations
    • Active Directory management