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Dialer TP Bangalore

Axcess Consultancy Services

Key Facts

Remote From: 
India
Full time
Senior (5-10 years)
English

Other Skills

  • •
    Microsoft Excel
  • •
    Leadership
  • •
    Problem Reporting
  • •
    Goal Setting
  • •
    Teamwork
  • •
    Communication
  • •
    Problem Solving

Job description

Role Description

 Planning and Implementing Dialer Campaigns across the organization.
 Tracking and publishing campaign reports for various departments.
 Analysing dialer data and generating insights for improving communication
efficiency.
 Continuously engage with operation & other functions in the organization to
improving, calling and tracking mechanisms.
 Responsible for supporting quality and operations related MIS & Analytics.
 Strong Knowledge on Dialer operation related activity.
 Responsible to highlighting abnormalities & fixing issues attributes we are looking
for.
 Preferred 2+ year demonstrated leadership experience. Must have experience
Managing a stressful and ever changing environment.
 Knowledge of CRM, dialer, Database, Dialer functionality & Analytics tool.
 Communicates clearly in verbal and written formats. Ability to set attainable goals
 Good analytical skills (ability to read MIS and take real time action).
 Ability to work with senior leadership and management teams across Business units.
 Ability to get on the ground be part of functional teams.
 Should be comfortable managing and working with ambiguity and finding Solutions
from the same.
  •  Should be proficient in MS Excel.
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