Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Product Management Analytics Agile Software Development E-Commerce Product Lifecycle Management Internal Documentation Industrial Design User Research Finance Sales Funnel

Other Skills

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Collaboration
•
Problem Solving
•
Creativity

Roles & Responsibilities

At least 4 years of hands-on experience working on technology products.
Understanding of e-commerce, fintech, or SaaS products, with knowledge of the FinTech ecosystem and regulations a plus.
Strong skills in creating PRDs and documentation with clarity and depth.
Ability to analyze data and derive insights to inform product development.

Requirements:

Collaborate with user research and cross-functional teams to identify insights and drive product development.
Manage the entire product lifecycle from ideation to launch and beyond, working closely with engineering teams.
Use data, creativity, and experimentation to continuously improve the product experience.
Build and execute new initiatives by understanding the market and customers, and manage product and vendor partnerships when needed.

shopflo

About shopflo

shopflo aims to supercharge conversions for e-commerce websites at checkout by improving user experience, helping build stronger intent and trust during the purchase Problem statement - (1) There is ~70% drop off at checkout for most independent e-commerce retailer (outside of large marketplaces) (2) E-commerce cart platforms allow minimal flexibility on checkout, with their experience still same as the last decade (3) Whereas user experiences are defined by new consumer platforms such as Swiggy, Amazon, etc. There is a fundamental unbundling of monolith shopping cart platforms globally for mid-market and enterprise customers, who are moving towards headless (read modular) architecture. Shopflo aims to be the global default for checkout experiences.

Founded: 2018

Company size: 11 - 50

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Job description

About Shopflo

At Shopflo, were trying to change the way the world shops. We are a highgrowth SaaS startup
building a checkout stack for ecommerce. We started with the vision to help newage merchants
transform the way they sell to and engage with customers online while making shopping smarter
and completely hasslefree for the shoppers.
We have seen across several merchants that ~70% of customers drop off after adding to the cart.
That just seems absurd to us. Such high intent customers drop off at the last stage. This is
completely out of sync with all our offline experiences, where adding something to the cart means
buying.
Therefore, we started shopflo to reduce the hurdles customers have to go through at checkout.

Who are we?Shopflo was started by three cofounders: Ankit (exIIT Kharagpur, Oracle, Gupshup), Ishan (exIIT
Bombay, Parthenon, Elevation Capital), and Priy (exIIT Madras, McKinsey, Elevation Capital).
We are a team of 32 people now (with team members joining from Livspace, Gupshup, Setu, Zilingo,
P&G, Plum, McKinsey etc.). This is a highimpact, critical role to craft the future roadmap of the
organisation.
We have closed our first seed round with Tiger Global, TQ Ventures, and Better Capital as well as
prominent angels in the ecosystem. And we re just getting started!

Responsibilities
We are looking for product folks who possess a passion for pushing technology to the limits and
finding creative solutions that make an impact for our users.
Work closely with user research and crossfunctional teams to identify product insights, drive
product development, launch highquality product experiences and continuously iterate
Manage product lifecycle from ideation to launch and beyond in tandem with the
engineering team
Use data, creativity, and experimentation to constantly improve the product experience
Build and execute new initiatives understand the market, customers and build business
cases for new product opportunities
Manage product and vendor partnerships endtoend when required

You should apply if you:No bar on education background
Understanding of ecommerce, fintech or SaaS products (good understanding of the
FinTech ecosystem, latest capabilities, and regulations would be a bonus)
4+ years of handson product experience working on tech products
Familiarity with product funnels, sprints & agile ways of working
Strong sense of PRDs & documentation skills, with no compromise in clarity and
depth
Ability to derive datadriven insights to power input to products