Professional Services Engineer

Description

We’re growing and looking to hire a Professional Services Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

About Claroty:

Claroty has redefined cyberphysical systems (CPS) protection with an unrivaled industrycentric platform built to secure missioncritical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, builtforCPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or onpremise with Claroty Continuous Threat Detection (CTD). Backed by awardwinning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest timetovalue and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the Americas, Europe, AsiaPacific, and Tel Aviv. The company is widely recognized as the industry leader in CPS protection, with backing from the world’s largest investment firms and industrial automation vendors, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years.

Responsibilities

As a Professional Services Engineer, Your impact will be:

• Work with customers to plan, design, deploy, and configure Claroty’s solution to meet the client’s objectives and requirements, while driving value.
• Act as the point of contact for all of the customers technical requirements.
• Identify areas of improvement in products and services based on customer feedback, industry direction, and personal experience.
• Develop artifacts, documentation, etc., to optimize services, increase product value, and create value for customers.
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  Requirements

  What do you need to succeed in this role?

  • 35 years of experience in Professional ServicesTechnical account managementNetwork Engineering
  • A deep knowledge of IT networks is required; previous experience working as a network architect would be beneficial
  • Experience with Operational Technologies and Networks is a big plus
  • CCNACCNP certification is a plus
  • Bilingual Spanish andor Portuguese Advantage
  • Understanding of general cybersecurity and networking principles
  • Willingness to travel (up to 30%)

  • Why Claroty? Our Culture and Benefits:

    • As a Great Place to Work® certified company, we take pride in the culture we’ve built together—one rooted in camaraderie, credibility, fairness, and respect.
    • Claroty is a people first company. With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes, committed to fostering a diverse and inclusive space.
    • Stability, we demonstrate continued growth over the past few years, raised over 700M$ from top tier investors, we have top tier board members and our products are sold worldwide, over 1000 customers.
    • We understand the importance of maintaining a healthy worklife balance, and encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual “ClaroBreak”, a companywide long weekend shutdown so we can all rest, recharge and spend time with our loved ones.
    • We care about your development. At Claroty, we prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and individual development planning, complemented by professional courses.
    • We believe in transparency and openness. That’s why we regularly hold company allhands, town hall meetings, and “Coffee with the CEO” sessions. We also conduct round table sessions and employee satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can be.
    • While we have physical offices in New York, Tel Aviv, London and Singapore, we also embrace a hybrid working culture. This flexibility allows us to tap into a diverse talent pool and enables our team members to work in a way that suits their individual preferences and circumstances.

    • Claroty is an equalopportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.

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      Expected base salary of $115,000.00120,000.00. This is a good faith estimate but does not include equity, bonus, or other forms of compensation. Pay will be by experience level, but those outside the salary band are welcome to apply.

      While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something amazing here, and we hope you are as excited about the future as we are.

      Please see our “Candidate Privacy Notice” here.