Minimum 1 year of experience in AR Calling and Denial Management.
Good understanding of insurance claims, denials, and rejections.
Excellent communication skills for making calls and following up.
Educational background relevant to healthcare or insurance is preferred.
Requirements:
Manage and resolve insurance claim denials and rejections.
Prioritize and follow up on pending claims from the aging basket.
Contact insurance companies to clarify denials and underpayments.
Document all actions and maintain accurate claim records.
Job description
Job Description
Position : Senior AR Caller
Location : Chennai
Roles & Responsibilities
1 to 4 year’s experience in AR Calling with at least 1 year in Denial Management
Responsible for working on Denials, Rejections, LOAs to accounts, making required corrections to claims
To prioritize the pending claims for calling from the aging basket To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
Initiate calls requesting status of claims in queue.
Contact insurance companies for further explanation of denials and underpayments
Take appropriate action on claims to guarantee resolution.
Ensure accurate and timely followup where required.
Document actions taken in claims billing summary notes.
