Offer summary

Qualifications:

Degree-level education preferred., Over 5 years of experience as a Technical Author, preferably in Software or Hardware IP environments., Extensive experience in writing single-sourced documentation., Proficiency with content management or technical authoring systems like ASCIIDoc, LaTeX, MadCap Flare, or FrameMaker..

Key responsibilities:

Update and maintain technical documentation to ensure accuracy and consistency.

Produce release notes to inform stakeholders of new features and functionalities.

Collaborate with teams to understand and convey technical changes and standards.

Develop and implement documentation guidelines to ensure consistency across all materials.

Job description

Job Title: Technical Author

Reports to: Head of Project Management

Department: Engineering

💼 About the role

As a Technical Author at PQShield it is your responsibility to produce and maintain high quality technical documentation for use internally at PQShield as well as contributing to external customer facing documentation to support business development.

⚒️ What you’ll be doing

Updating and maintaining existing documentation and ensuring all information within the documentation is up-to-date, accurate and consistent
Producing release notes on products that informs everyone of new features and functionalities
Ensuring all necessary changes to documentation are made as and when required
Defining our technical tone of voice within our documentation
Composing clear and compelling documents for different uses (datasheets / instruction manuals / integration guides)
Write and produce different technical resources: user guides, product feature descriptions, technical reference documentation, project and regulatory information guides etc.
Working with solution delivery teams to understand and convey any changes to the solutions and timelines on projects
Work closely with colleagues across PQShield to define technical standards and other related documentation, including assistance with final delivery of research documents and white papers
Work closely with sales & marketing to understand and deliver technical supporting documentation (such as internal sales briefs) for sales enablement
Engage with senior management to continuously improve documentation across the organisation
Design and implement writing and template guidelines to ensure consistency across all PQShield documentation

🎯 Required Skills And Qualifications

Degree level education preferred
5+ years of experience working as a Technical Author, ideally within a Software or Hardware IP environment
Extensive experience of writing single-sourced documentation
Experienced in using content management or technical authoring systems (ASCIIDoc, LaTeX, MadCap Flare, FrameMaker etc.)
Ability to develop and design a technical voice across standardised documentation
Understand technical requirements and translate this into clear and concise documentation for internal and external use
Strong communication skills
Self-starter with the ability to work with a team

🏆 Some of the perks of working with us:

Unparalleled opportunities to learn and accelerated career development.
A collaborative, team environment with people who truly love what they do.
Competitive salary and share option scheme.
Flexible and hybrid working, and a working from home budget.
Private health insurance for yourself and your family.
25 days annual leave (plus bank holidays and two wellness weeks).
50% gym membership discount.
The chance to work with a spirited, smart, and friendly team!

PQShield is an Equal Employment Opportunity employer. We’re passionate about talent and proud to foster an inclusive environment; all applicants will be considered regardless of their gender identity, ethnicity, sexual orientation, disability, and age.

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