Spanish Speaking Customer Service for Ecommerce in Greece Relocation Paid

Start an exciting chapter in your career with Patrique Mercier Recruitment JP as a Spanish Speaking Customer Service Representative for a leading ecommerce company in Greece! This role offers not only the chance to work in a vibrant industry but also paid relocation to experience the beautiful culture and lifestyle of Greece. You will be the first point of contact for our Spanishspeaking customers, addressing their inquiries, resolving issues, and providing exceptional service. If you are passionate about customer support and want to be part of a dynamic team in a fastpaced ecommerce environment, we want to hear from you!

Responsibilities

• Provide outstanding customer service to Spanishspeaking clients through multiple communication channels, including phone, email, and live chat.
• Resolve customer queries and complaints quickly and efficiently to enhance customer satisfaction.
• Keep up to date with the company’s products, services, and promotions to provide accurate information to customers.
• Document customer interactions and maintain detailed records in the company’s CRM system.
• Collaborate with team members to improve service processes and customer experiences.
• Engage in ongoing training to expand your knowledge of ecommerce trends and customer service practices.
• Provide feedback and suggestions for continuous improvement in service delivery.

• Requirements

  • Fluent in Spanish, both spoken and written; English proficiency is required.
  • Exceptional communication skills with a customeroriented mindset.
  • Ability to multitask and work effectively in a fastpaced environment.
  • Strong problemsolving skills and attention to detail.
  • Previous experience in customer service, particularly in ecommerce, is an advantage.
  • Familiarity with CRM systems and ecommerce platforms.
  • A positive attitude, flexibility, and eagerness to embrace a new cultural experience in Greece.

  • Benefits

    • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
    • Professional growth & development opportunities.
    • Competitive performance bonuses.
    • Competitive (Greek) monthly salary + 2 extra salaries per year.
    • Health care benefits and numerous other discounts.
    • Fully paid training by certified instructors.
    • State of the art premises, providing a great working environment with relaxing break areas.
    • Special events as well as community & social responsibility initiatives.
    • Referral Program: Bring your friends and receive great bonuses!
    • Free Greek language courses.
    • Work for a Great Place to WorkCertified Company.