Offer summary

Qualifications:

B2 English level or higher., Experience with Microsoft Intune for device onboarding, configuration, and management., Experience with Mobile Device Management (MDM) and Endpoint Management solutions., Experience with Windows 10/11 device setup and support..

Key responsibilities:

Manage and support end-user devices using Intune and MDM solutions.

Troubleshoot technical issues across various devices.

Provide technical support and communicate effectively with end-users.

Handle support tickets and manage support backlogs.

Job description

Job opportunity only available for Latin America residents.

Qualifications

B2 English level or higher
Experience with Microsoft Intune for device onboarding, configuration, and management
Experience with Mobile Device Management (MDM) and Endpoint Management solutions
Experience with Windows 10/11 device setup and support
Experience with troubleshooting technical issues across end-user devices
Experience working with support ticketing systems and managing backlogs
Experience with cloud-based device management platforms
Experience providing technical support in a corporate environment
Experience with customer communication and end-user interaction

Strong problem-solving and analytical skills

What do we offer?