RESPONSIBILITIES • Lead the design and implementation of a multi-agent AI system for automated resolution of enterprise support tickets. • Develop agent components for: o Querying incident catalogs. o Retrieving knowledge base entries using RAG pipelines. o Interacting with external APIs (e.g., ticketing systems) to manage ticket lifecycle. • Collaborate with product and engineering teams to translate business requirements into scalable AI solutions. • Build and optimize data pipelines on Azure Databricks to support agent reasoning and decision-making. • Implement vector search over structured and unstructured data sources. • Develop reusable agent behaviors (e.g., memory, tool invocation, role-based actions). • Ensure seamless integration with internal systems, APIs, and external platforms. • Conduct unit, integration, and functional testing of AI components. • Contribute to CI/CD workflows and experiment tracking using tools like MLflow or Azure ML. • Document technical designs and support onboarding of new AI contributors.
REQUIREMENTS • Proven experience designing and implementing AI systems, ideally with multi-agent or modular conversational architectures. • Strong hands-on skills with Databricks on Azure, including Spark-based data processing and ML pipelines. • Solid understanding of RAG pipelines, vector databases, and knowledge retrieval strategies. • Experience integrating AI systems with external APIs and enterprise platforms (e.g., incident/ticketing tools). • Proficiency in Python and LLM orchestration libraries (e.g., LangChain, CrewAI). • Familiarity with CI/CD workflows for ML components and model evaluation practices. • Excellent communication skills and ability to work cross-functionally in agile teams. • Fluent in English (spoken and written); Spanish is a plus. • Background in Computer Science, Data Engineering, AI, or related fields.
RESIDENCIA EN ESPAÑA
INGLES: Mínimo B2
TECHNOLOGY STACK
AI/ML: Python, LangChain, CrewAI, Semantic Kernel
Vector Search / RAG: Azure AI Search, FAISS, Weaviate
Acceso ilimitado a formación tecnológica puntera en modalidad barra libre. 📚
Club de beneficios para empleados con descuentos directos y miles de ofertas en marcas, hoteles, agencias de viaje, cines, ropa… 💰
✨Pasarás a formar parte de un gran equipo de personas que estarán siempre dispuestas a ayudarte. IRIUM es una empresa formada por profesionales con inquietudes, dinámicos y resolutivos. Nuestros valores son la responsabilidad y el compromiso con el trabajo bien hecho, este es el espíritu que buscamos en IRIUM, sea cual sea tu edad, si te reconoces ¡esta es tu empresa! Podemos construir juntos el futuro. ¿Hablamos? 🟢🔵🟣 This offer from \"IRIUM\" has been enriched by Jobgether.com and got a 72% flex score.","identifier":{"@type":"PropertyValue","name":"IRIUM","value":"63c57cefad865af755e00c64"},"hiringOrganization":{"@type":"Organization","name":"IRIUM","sameAs":"http://www.irium.es","logo":"https://cdn-s3.jobgether.com/irium/profile.webp"},"datePosted":"Wed Aug 20 2025 05:31:48 GMT+0000 (Coordinated Universal Time)","employmentType":["FULL_TIME"],"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":[{"@type":"Country","name":"ES"}],"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"ES"}}],"validThrough":"2026-08-15T05:31:48.415Z"}
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No dejes de perseguir tus sueños. Prepárate para conquistar tus metas, y ten siempre presente disfrutar del camino.
Irium es un grupo de empresas global de servicios TI, compuesto por un equipo de 500 profesionales, entusiastas con su trabajo. Una comunidad tecnológica que día tras día escucha, piensa y propone soluciones personalizadas a las necesidades reales de nuestros clientes, en base a la experiencia y al conocimiento.
Por eso en Irium no solo buscamos los mejores profesionales, sino también lo más soñadores, aquellos que saben dónde quieren llegar, y disfrutar con su trabajo.
Podemos construir juntos el futuro. ¿Hablamos?
🚀 En IRIUM nos preocupamos porque no dejes de perseguir tus sueños. Prepárate para conquistar tus metas, y ten siempre presente disfrutar del camino. Estamos buscando un/aDATA ENGINEER para un proyecto remoto con nivel alto de inglés.
🔍 ¿Qué buscamos?:
RESPONSIBILITIES • Lead the design and implementation of a multi-agent AI system for automated resolution of enterprise support tickets. • Develop agent components for: o Querying incident catalogs. o Retrieving knowledge base entries using RAG pipelines. o Interacting with external APIs (e.g., ticketing systems) to manage ticket lifecycle. • Collaborate with product and engineering teams to translate business requirements into scalable AI solutions. • Build and optimize data pipelines on Azure Databricks to support agent reasoning and decision-making. • Implement vector search over structured and unstructured data sources. • Develop reusable agent behaviors (e.g., memory, tool invocation, role-based actions). • Ensure seamless integration with internal systems, APIs, and external platforms. • Conduct unit, integration, and functional testing of AI components. • Contribute to CI/CD workflows and experiment tracking using tools like MLflow or Azure ML. • Document technical designs and support onboarding of new AI contributors.
REQUIREMENTS • Proven experience designing and implementing AI systems, ideally with multi-agent or modular conversational architectures. • Strong hands-on skills with Databricks on Azure, including Spark-based data processing and ML pipelines. • Solid understanding of RAG pipelines, vector databases, and knowledge retrieval strategies. • Experience integrating AI systems with external APIs and enterprise platforms (e.g., incident/ticketing tools). • Proficiency in Python and LLM orchestration libraries (e.g., LangChain, CrewAI). • Familiarity with CI/CD workflows for ML components and model evaluation practices. • Excellent communication skills and ability to work cross-functionally in agile teams. • Fluent in English (spoken and written); Spanish is a plus. • Background in Computer Science, Data Engineering, AI, or related fields.
RESIDENCIA EN ESPAÑA
INGLES: Mínimo B2
TECHNOLOGY STACK
AI/ML: Python, LangChain, CrewAI, Semantic Kernel
Vector Search / RAG: Azure AI Search, FAISS, Weaviate
Acceso ilimitado a formación tecnológica puntera en modalidad barra libre. 📚
Club de beneficios para empleados con descuentos directos y miles de ofertas en marcas, hoteles, agencias de viaje, cines, ropa… 💰
✨Pasarás a formar parte de un gran equipo de personas que estarán siempre dispuestas a ayudarte. IRIUM es una empresa formada por profesionales con inquietudes, dinámicos y resolutivos. Nuestros valores son la responsabilidad y el compromiso con el trabajo bien hecho, este es el espíritu que buscamos en IRIUM, sea cual sea tu edad, si te reconoces ¡esta es tu empresa! Podemos construir juntos el futuro. ¿Hablamos? 🟢🔵🟣
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.