Sales & IT Admin Support

Work set-up: 
Full Remote
Contract: 
Work from: 

24x7 Direct logo
24x7 Direct SME http://www.24x7direct.com.au/
51 - 200 Employees
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Job description

This is a remote position.

Philippine-based Filipino Applicants.

Job Summary

We are seeking a highly organized and proactive Sales & Admin Support to support the sales team and assist with day-to-day administrative operations. This role ensures the smooth processing of sales activities, coordination with suppliers and internal teams, and efficient handling of routine administrative tasks. You’ll play a key role in keeping our operations running smoothly and our customers informed and supported.

Key Responsibilities

Sales Administration & Support

  • Assist with raising sales quotes, purchase orders and maintaining an up-to-date PO register.
  • Manage and maintain the sales queue, ensuring timely order processing.
  • Respond to customer queries regarding product availability, delivery status, and sales updates.
  • Update sales tickets with current delivery and tracking information.
  • Coordinate collections and deliveries with internal teams and external couriers.
  • Assist with IT sales support queries as needed.

Supplier & Operations Coordination

  • Maintain and update supplier contact details and correspondence records.
  • Liaise with our support team to ensure prompt handling of deliveries and customer sales requests.
  • Ensure smooth communication between the sales, support, and logistics functions.

Team & Admin Support

  • Maintain and update the team rota and leave calendar.
  • Assist with tracking and updating team leave records.
  • Perform general administrative duties as required, supporting the wider team.
  • Assist with finance administration duties as required, such as processing supplier invoices and responding to emails when extra support is needed.


Requirements

  • Bachelor’s degree in Business Administration, Sales, or related field preferred.
  • 1–2 years in an administrative, sales support, or coordination role.
  • Experience in IT, tech, or service environments is an advantage.
  • Excellent organizational and time-management skills.
  • Strong communication abilities, both written and verbal.
  • High attention to detail and accuracy.
  • Proficient in using Microsoft Office (Excel) and CRM/ticketing systems.
  • Proactive and responsive with a can-do attitude.
  • Team player who can also work independently.
  • Ability to multitask and handle changing priorities efficiently.

Work Environment & Expectations 

While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. 

 This role requires: 

• Discipline and commitment to set working hours (strict shift times, not flexible) 

• Use of time tracking software during work hours 

• Active participation in team and client calls with your camera ON 

• Consistent availability and responsiveness throughout your shift 

• Treating this as a long-term, full-time job—not a side gig or freelance task 

⏱ Payroll is processed bi-monthly. 

We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.


Benefits

1.   Monthly Salary: Php35,000
2.   Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3.   You will be paid extra for overtime and Philippines public holidays
4.   Probation: 6 months and after Probation              
  • 10 days annual leave credits
  • 5 days of sick leave
5. HMO Offered after 6-month probation
6. 13th Month Pay after 30 days
7. Annual Salary Review
8. Laptop provided after 30 days
9. Permanent work-from-home role. You will have to use your own internet.
10. SHIFT TIMES: 4PM to 1AM Philippine time, Monday to Friday


Salary: Php35,000

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Organizational Skills
  • Communication
  • Time Management
  • Proactivity
  • Detail Oriented
  • Multitasking
  • Teamwork
  • Reliability

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