Job description

User Experience Writer — Remote (Canada)

Seeking a skilled UX writing professional to support a major digital transformation in the insurance and retirement sector. This 100% remote opportunity offers full-time hours, the chance to shape new transactional websites, and collaboration across design, CX, and product teams using tools like Figma.

What is in it for you:

• Salaried: $50-56 per hour.

• Incorporated Business Rate: $60-67 per hour.

• 6-month contract with the potential for permanent employment.

• Full-time position: 37.50 hours per week.

• Weekday schedule from 9 am to 5 pm.

• Enjoy the flexibility of remote work.

Responsibilities:

• Write and edit clear, concise, and user-friendly copy for new digital experiences tailored to advisors, plan sponsors, and participants.

• Craft UX content for menus, buttons, CTAs, error messages, transactional flows, and notifications.

• Participate in frequent design, product, and CX meetings to provide content for new screens and refine based on user testing feedback.

• Integrate copy into the design process from the outset, collaborating with designers and stakeholders to ensure clarity and consistency.

• Ensure all content is accessible, inclusive, and aligns with the established brand voice and tone.

• Use user research, product metrics, and feedback to inform writing decisions.

• Prioritize and manage multiple projects in an Agile environment, adapting to changing priorities and deadlines.

What you will need to succeed:

• Bachelor’s degree in writing, UX writing, or human-centered design (HCD).

• 3–5 years of UX writing experience, with strong knowledge of UX design principles and methodologies.

• Proven ability to guide users through digital experiences with concise and accurate copy.

• Experience using UX design tools such as Figma.

• Strong organizational and project management skills.

• Ability to work independently and collaboratively in a fast-paced team environment.

• Excellent written and verbal communication skills.

• Attention to detail and commitment to high-quality work.

• Familiarity with Agile methodologies and cross-functional teamwork.

• Understanding of financial services or retirement plans is a plus.

Why Recruit Action?

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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