Job description

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Overview
We are seeking a Senior IT Analyst to join our team. This role is responsible for supporting and optimizing software applications, including builds, upgrades, and system enhancements. The Senior IT Analyst evaluates software releases and new products, providing recommendations to optimize processes and reduce costs. This position requires in-depth business, clinical, and application knowledge, and plays a key role in workflow assessments, test plan development, and issue resolution. The Senior IT Analyst will serve as a resource for problem management, incident response, and service requests, while providing daily on-call support for application-related issues. Working within a cross-functional team, this role collaborates with end-users to ensure application integration meets business and clinical needs. The Senior IT Analyst also oversees smaller-sized projects or components of larger projects, coordinates implementation plans, and communicates effectively about software issues, requirements, upgrades, and enhancements.

As a senior-level professional, this role applies advanced knowledge typically obtained through higher education and extensive work experience. Responsibilities include managing projects and processes, working independently with limited supervision, and coaching or reviewing the work of lower-level professionals. The position regularly tackles complex problems requiring strong analytical and problem-solving skills.

Education

Bachelor’s Degree (Required)
5+ years of relevant experience with a degree
7+ years of relevant experience without a degree may be accepted in lieu of education

Certification/Licensure

No specific certification or licensure requirements

Experience

5+ years of relevant IT analyst or application support experience (7+ years without a degree)
Experience evaluating, implementing, and testing software releases, upgrades, and patches
Strong background in workflow assessments and functional requirements gathering
Experience providing problem, incident, and change management support
Proven ability to manage smaller-sized projects or project components with minimal supervision

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

• Reimbursement for certifications and free access to complete CEUs and professional development

•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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