Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

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The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Responsibilities:

Provide input to the writing of proposals and Statements of Work
Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
Assist with assessment and design of solutions
Assist with Veeam Software solution implementation effort estimation
Assist with post-installation issues
Create white papers, solutions guides, best practices, custom documentation, etc.
Deliver onsite knowledge transfer on Veeam Software solutions
Assist in the selling of Professional Services
Document configuration and completed activities
Analyze installed environments and guide optimal Veeam Software configurations
Facilitate communication between client and Veeam support
Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
Provide input for improvement of process and documentation
Overnight travel to meet company goals and objectives
Perform other duties, as assigned

Qualifications:

VMware VCP, Microsoft MCSE or equivalent experience
Prince 2, ITIL, PMP,  or equivalent experience
Bachelor’s Degree in technology required (A combination of education and experience will be considered)
Hands-on experience with Veeam’s Core products
Proven Consulting and Project Management  experience
Excellent communication, interpersonal and relationship-building skills
Responsible for understanding customer needs and architecting an appropriate solution.
Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated Technologies.
Significant experience and understanding of virtualization technologies such as VMware and Hyper-V
Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
Experience with Data Management, Data Protection, Data Analytics
Extensive experience with Data Center, Business Continuity and Operating Systems
A proven track record of success (Attitude, Competency, Activity Levels)
Experience successfully managing multiple simultaneous projects and accounts
Working knowledge of Cloud technologies, capabilities, and protocols
Fluent in English
Quarterly travel to customer

We offer:

Medical, dental, and vision coverage starting on day one (multiple plan options)
Flexible Spending Accounts (FSA) and Health Savings Account (HSA) options
Employer HSA contributions (for HDHP participants)
Life and AD&D insurance (employee, spouse/partner, and child options)
Company-paid short-term and long-term disability insurance
Supplemental individual disability insurance (IDI)
401(k) plan with dollar-for-dollar match up to $6,000 annually
Paid Holidays
Unlimited PTO
3 global VeeaMe Days per year: company-wide closures for employees to take a break, disconnect, and focus on self-care
Paid parental leave: 8 weeks for all new parents, 16 weeks for the birthing parent (combination of paid leave and disability)
Family planning support: fertility, adoption, surrogacy, and parental resources
Veeam Care Days: 24 hours paid time for volunteering
Employee Assistance Program
Mental health support
Additional voluntary benefits: accident, critical illness, hospital indemnity, legal, identity theft protection, commuter benefits, pet care
Professional training and education, on-demand learning libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and Global Day of Learning

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The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Pay Range

$132,900—$189,800 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

Technical Account Manager - REMOTE

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