Offer summary

Qualifications:

Bilingual in English and Spanish with full proficiency., At least 1 year of experience in the legal field., Organized, proactive, and resourceful with problem-solving skills., Experience with case management software and digital organization tools is a plus..

Key responsibilities:

Answer and route incoming calls professionally and efficiently.

Assist with scheduling, calendar management, and supporting administrative needs.

Provide accurate information to clients via phone and email.

Support remote reception operations and maintain internal contact lists.

Job description

Our Los Angeles office is looking to hire an experienced Remote Receptionist with a strong interest in building a long-term career in the legal industry. This role is ideal for someone who thrives in a fast-paced, client-focused environment and takes pride in delivering professional and courteous service at all times.

As a Remote Receptionist, you will be the first point of contact for clients and guests. You will manage multi-line phone systems, route calls, assist with scheduling, and support administrative needs. The ideal candidate is bilingual (English/Spanish), organized, proactive, and comfortable working in a virtual setting. This position reports directly to the Office Manager.

Responsibilities

Answer and route incoming calls professionally and efficiently
Provide accurate information to clients via phone and email
Support calendar management and meeting scheduling
Maintain up-to-date internal directories and contact lists
Collaborate with departments to ensure smooth communication
Monitor and manage reception-related systems remotely
Assist with digital organization of client documents and intake forms
Follow safety and confidentiality protocols in handling sensitive data

Qualifications

Bilingual (English/Spanish) with full proficiency
Case Management software experience is a significant plus
At least 1 year of experience in the legal field
Resourceful, and motivated to resolve issues whenever they arise
Customer service attitude
Microsoft Excel, Google Spreadsheets, and CLIO (Preferred)
Weekend Availability is a must

Here at The United Firm | La Liga Defensora, APC, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry.

The United Firm | La Liga Defensora, APC, is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.

Required profile