Bachelor's degree or equivalent experience., Over 3 years of experience in IT or electronic data exchange (EDI) within managed care operations., At least 2 years of experience in healthcare, health plan, managed care, or benefits management., Proficiency in SQL, XML/JSON, APIs, and familiarity with healthcare compliance standards..
Key responsibilities:
Manage all technical integration activities for Lab Benefit Management programs.
Lead technical onboarding and coordinate multiple integration projects.
Define and communicate software architecture and technical requirements to clients.
Troubleshoot system issues and ensure seamless implementation of integrations.
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LOCATION: Remote (Quarterly travel to Tampa, FL required)
TRAVEL: Quarterly, 3–4 days per trip to Tampa, FL
TYPE: Permanent Role
PAY: $90,000–$110,000 base + bonus (commensurate with experience)
SCOPE:
The Technical Implementation Integration Lead is responsible for overseeing all technical integration activities related to the implementation of Lab Benefit Management (LBM) programs. This clientfacing role manages data exchange, system connectivity, and configuration across both internal teams and external client platforms. The position bridges IT, development, configuration, and project teams to ensure successful, efficient delivery of integration projects.
REQUIREMENTS:
Bachelor’s degree or equivalent experience
3+ years of experience in IT or electronic data exchange (EDI) within managed care operations
2+ years in healthcare, health plan, managed care, or benefits management
Strong understanding of the software development lifecycle, testing methodologies, and technical implementation best practices
Experience with SQL (various dialects), HIPAA compliance, and data exchange protocols
Proficiency in XMLJSON, APIs (RESTful & SOAP), and IntegrationasaService (IaaS)
Familiarity with cloud environments and healthcare claims platforms
Strong communication and soft skills to interface with external clients
Ability to translate business needs into technical requirements and solutions
Experience working with tools such as JIRA
Ability to coordinate technical tasks and manage multiple complex projects
Preferred: Experience in a small, highgrowth company; knowledge of Java is a plus
RESPONSIBILITIES:
Act as the clientfacing SME for all technical integration efforts
Lead technical onboarding and manage parallel integration projects
Define and explain software architecture to clients and partners
Gather and document requirements for development, configuration, and deployment
Lead data mapping sessions and coordinate secure file transfers
Work with internal teams (DBAs, Developers, Testers, MFT, SSO, etc.) to ensure timely execution
Set up and manage secure system access, including SSO
Create and manage technical work items (e.g., JIRA tickets)
Support planning and execution of user acceptance testing (UAT)
Troubleshoot datasystem issues and ensure seamless implementation
Own and maintain all technical integrationrelated documentation
Identify opportunities for process improvement and implement efficiency enhancements
Serve as the business owner for the technical sections of the Implementation Toolkit
Required profile
Experience
Level of experience:Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.