Commercial Truck Fixed Operations Coach

Work set-up: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

5+ years of experience as a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations., Proven track record in driving customer satisfaction (NPS/CSI), profitability, and team development., Excellent communication skills and ability to lead training sessions across diverse personalities., Willingness to travel up to 3 weeks per month across the US and Canada..

Key responsibilities:

  • Partner with dealership staff to audit operations and identify profit leaks.
  • Train advisors in real-world selling strategies.
  • Coach managers in leadership, KPI mastery, and execution.
  • Deliver hands-on coaching and implement cultural transformations at dealerships.

Chris Collins Inc. logo
Chris Collins Inc. Professional Training & Coaching TPE https://www.chriscollinsinc.com/
2 - 10 Employees
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Job description

Ready to Break Free from the Grind of the Dealership World?

You’ve built a topperforming service department.

You know how to drive NPSCSI, Profitability and building a team.
But now you’re asking… “What’s next?”

If you’ve ever dreamed of taking your talent nationwide—helping other service managers and advisors reach the heights you’ve already achieved—this is your shot!

We’re Chris Collins Inc., the force behind the Service Drive Revolution, and we’re looking for elite service professionals to join our team of traveling performance coaches.


What Youll Do

As a Commercial Truck Fixed Operations Coach, you’ll partner with owners, general managers, parts and service leadership, and frontline staff to:

  • Audit operations and identify profit leaks

  • Train advisors in realworld selling strategies

  • Coach managers in leadership, accountability, KPI mastery, and execution

  • Help teams transform not just numbers—but culture

    • You’ll be onsite with dealerships across the US and Canada, delivering handson coaching and tactical implementation. It’s not consulting from a PowerPoint—it’s inthetrenches transformation. Note: There is a component of coaching that is a virtual coaching plus you’ll work shouldertoshoulder with dealerships in person.


      This Role Is Not for Everyone.

      Before you apply, understand this:

      You will travel— up to 3 weeks per month

      You must thrive in unfamiliar environments

      You must be a selfstarter who can command a room, earn trust, and drive change fast

      You cannot rely on theory—you must bring realworld, documented service management success

      No prior coaching experience needed—just a strong track record and a willingness to coach


      You Might Be a Fit If You Have:

      • 5+ years of being a highperforming Service Manager or Fixed Ops Director in heavycommercial truck operations.
      • A proven track record driving customer satisfaction (NPSCSI), profitability, and developing highfunctioning teams.
      • A selfstarter who thrives in varied dealership environments—adept at earning trust and commanding attention.
      • Passionate about teaching and mentoring: you’ve mastered the realworld systems under pressure.
      • Excellent communication skills; comfortable leading training sessions and working with all personalities.
      • Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada).
      • Bonus if you have public speaking or training experience, multirooftop leadership, and a handson mindset for fixing broken processes.

        • Why Join Our Team & Thrive With Us?

          We’re not just building better parts & service departments—we’re building a movement.

          Our coaches enjoy:

          • Partnering with a respected leader in automotive coaching and fixed ops growth

          • Receive training in our proprietary service systems and tools

          • Collaborate with a team of high performers who value autonomy, integrity, and results

          • Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships

            • Bonus Points If You Have:

              • Public speaking or training experience

              • Experience managing multiple locations or largevolume stores

              • A “rollupyoursleeves” attitude with a passion for fixing broken processes


                • Ready to Make a Bigger Impact?

                  If you’re tired of the grind and ready to coach the next generation of parts and service leaders, apply today. Be part of something bigger—the Service Drive Revolution.

                  Apply now and become part of the Service Drive Revolution.

                  We are an equal opportunity employer and prohibit discriminationharassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Professional Training & Coaching
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Coaching
  • Leadership
  • Training And Development
  • Team Building
  • Training And Development
  • Public Speaking
  • Relationship Building
  • Adaptability
  • Communication

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