Offer summary

Qualifications:

Proven experience in customer-facing project management within software or technology sectors., Strong leadership skills with a history of managing teams and fostering cross-functional collaboration., Excellent communication skills, both written and verbal, with confidence in delivering presentations., Experience working within an agile delivery framework and managing multiple projects simultaneously..

Key responsibilities:

Leading the planning, execution, and coordination of client implementation projects.

Collaborating with Product, Engineering, and DevOps teams to prioritize and deliver solutions.

Providing updates on project progress, risks, and costs to stakeholders.

Acting as a bridge between technical teams and clients to ensure alignment and understanding.

Job description

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk.

Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience.

Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

You can learn more about LexisNexis Risk at the link below: risk.lexisnexis.com

About the Role

The Senior Technical Consultant plays a critical role in ensuring the successful delivery of customer implementation projects. Acting as the primary point of contact for professional services engagements, you will lead the planning, execution, and coordination of project activities across internal teams—ensuring delivery meets quality, budget, and timeline expectations.

You will collaborate closely with stakeholders across Product, Engineering, and DevOps to align customer needs with our technical capabilities, while delivering exceptional communication and guidance to clients throughout their journey.

About the Team

You’ll be joining IDVerse, the identity verification platform within LexisNexis Risk Solutions. Our mission is to empower true identity for people across the globe—helping users access digital services with trust and ease.

We’ve pioneered the use of generative AI and synthetic media to train deep neural networks using bias-tested AI, protecting against discrimination based on race, age, or gender. Through our proprietary Natural Vision Processing (NVP), we enable machines to perceive human identity autonomously and securely.

As a team, we focus on ethical innovation, collaboration, and continuous improvement—delivering advanced identity solutions that build trust in an increasingly digital world.

You'll Be Responsible For

Taking ownership of a portfolio of client implementation projects and delivering them successfully.
Collaborating across Product, Engineering, and DevOps teams to prioritise and plan delivery.
Providing clear and timely updates on project progress, performance, risks, and costs.
Acting as a bridge between technical and non-technical stakeholders, ensuring alignment and understanding.
Capturing and sharing customer feedback to inform and shape the product roadmap.
Supporting quality assurance processes and continuous delivery improvements.
Representing the Delivery team in pre-sales discussions, BAU processes, and support-related activities.

Qualifications

Proven experience in customer-facing project management roles, ideally within the software or technology sector.
Strong leadership skills with a track record of managing teams and driving cross-functional collaboration.
Excellent written and verbal communication skills, with confidence in delivering presentations.
Demonstrated ability to manage multiple customer-facing projects simultaneously, with strong prioritisation skills.
Experience in planning and coordinating activities across software product and engineering teams.
Strong stakeholder management abilities, with effective problem-solving and conflict resolution skills.
Hands-on experience working within an agile delivery framework.
Ability to operate independently and effectively in a fast-paced environment.
Comfortable translating technical requirements and acting as a bridge between customer and engineering teams.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Application deadline 08/28/2025

The salary range provided in this posting is the base salary range for Minnesota, Hawaii, and Colorado: $102,800 - $171,300

The salary range provided in this posting is the base salary range for Illinois, Maryland and Washington: $98,100 - $163,500

The salary range provided in this posting is the base salary range for California and Washington DC: $107,400- $179,000

The salary range provided in this posting is the base salary range for New York and New Jersey: $77,300 - $128,900

Learn more about the LexisNexis Risk team and our culture here.

The salary range provided in this posting is the base salary range for California:$107,400.00 - $179,100.00

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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