Offer summary

Qualifications:

Minimum of 3 years experience in technical writing and editing., Proficiency with Microsoft Office tools, SharePoint, and diagram creation., Strong organizational and communication skills, with ability to collaborate across teams., Experience in editing APDs, RFPs, contracts, and amendments is highly desirable..

Key responsibilities:

Write and edit technical documents, user manuals, and FAQs.

Attend meetings, take minutes, and distribute to stakeholders.

Collaborate with internal teams to gather information and ensure documentation accuracy.

Create visuals like diagrams and flowcharts to support documentation.

Job description

Job Title: MES Technical Writer- Expert (Remote)
Location: Raleigh, NC
Duration: 12+ Months

Job Description:
This position will edit business and technical documents, APDs, attend meetings, take meetings minutes, collaborate with internal and external stakeholders, project teams, technical teams, vendors, contract and budget offices, and other key stakeholders to complete a technical review of MES program levels documents required by Centers of Medicaid and Medicare Services (CMS).

Essential Responsibilities:

Content writing, including user manuals, editing APDs, user guides, and FAQs, etc.
Collaborate with internal teams to gather information and understand documentation requirements.
Translate technical information into easy-to-understand language for end users.
Taking meeting minutes and distributing to stakeholders.
Maintain and update existing documentation to reflect changes.
Create diagrams, flowcharts, and visuals to support written content.
Ensure consistency in style, tone, and formatting across all documentation.
Utilize tools, templates, and developed methods to keep abreast of project activities across the program.
Organize material and complete writing assignments according to agency standards regarding order, clarity, conciseness, style, and terminology.
Attend client meetings to stay informed of current activities in NC Medicaid.
Other duties as assigned.

Desired Professional and Technical Expertise

Strong organizational and communication skills.
Ability to interact with staff and management at all levels of an organization.
Understanding of Information Technology terms and concepts.

Skills:

Skill	Required/Desired	Amount	of Experience
Proofread documents prepared by self and others for content and others to ensure content and formatting accuracy.	Required	3	Years
Ability to execute against multiple priorities/projects.	Required	3	Years
Proficienct with Microsoft Office (i.e., Word, Power Point, Excel) SharePoint	Required	3	Years
Ability to write clearly and concisely with excellent grammar, good writing skills and communication.	Required	3	Years
Ability to work with subject matter experts and cross-functional teams, facilitate and develop detailed meeting minutes.	Required	3	Years
Demonstrated ability to adapt to shifting priorities, change, stress and to find appropriate balance between the needs of the organization, others a	Required	3	Years
Ability to create and deliver PowerPoint presentations, and standard operating procedures (SOPs).	Required	3	Years
Demonstrated Technical Writing Experience	Required	3	Years
Content writing, including user manuals, APD guides, FAQs and meeting minutes.	Required	3	Years
Prior edit experience with APDs, RFPs, contracts and amendments.	Highly desired	2	Years